Hampton Inn & Suites by Hilton Brantford Conference Centre, on

Beautiful spacious room for family (we had 5 adults). We enjoyed the pool although it could be warmer. It is nice that there is coffee/tea and lemon water at the front reception. Lots of breakfast options. 4 stars as it was expensive for one night, taking advantage of the long weekend.

Great service and room (studio with 2 queens). Area right around the hotel is industrial. However it is close to Brantford and Paris.

I drove from 3 hours away, paid in full for my reservation two weeks in advance. Forgot my credit card at home for the $50 security deposit and the girl at the counter argued with me for 15 minutes and kept asking me to call someone to borrow their credit card. Finally she said “I guess I can take a cash deposit but it will be $300”. She proceeded to pull out a well used roster of people who had paid their deposits in cash. I had to ask her 3 times for a receipt when she reluctantly printed off my reservation and hand wrote “$300 cash deposit as one time exception”. She only accepted after I pointed out that she had my money in full for the reservation. This is clearly an exception they are allowed to make and this individual was a disgrace to customer service. I travel to Brantford several times a year and I will never return to this hotel. Use the Marriot in the same parking lot. They are always incredible.

Mini sticks everywhere and fired-up kids running the hallways and slamming doors even though there are “warnings” at the front desk. Just words on paper😡

Everything was good Except the pool that was super dirty (lots of stain on the tiles) and no change room and covered shower

The staff are very friendly and helpful. The shower in my room was not working properly and I was moved to a different room. I experienced the same problem. At this point I was too frustrated and annoyed to be changed again. I was staying one night so I used it as is. It was not draining well and water was coming from the top and bottom.