Hotel Aro Palace

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早餐相當可以！ 建議客房配備燒水壺

很不錯，體驗很好

The Aro Palace makes for a fantastic old folks home. It’s vast and nothing in it. The artwork is parked on easels from year to year and does nothing for the visitor/ patron experience. Even the piano is soul less and locked. The main lobby area is vast and soul less. I mean having an open office space over reception looks awful. The bar is tiny and could easily be missed forgotten. It’s definitely not a contemporary five star hotel maybe in days gone by? Breakfast buffet starts at 7am to 10.30am and is stone cold by 8am. The cooked options are boring, greasy and the egg options very poor. The entire operation just languishes until everyone disappears. Indeed no good morning smile or welcome to the start of another great day! The bedroom/bathrooms/ furniture need major makeovers. To have a shower involves jumping into a high bath tub! Bathroom space is very tight for 2 persons. The grab handle was loose on wall. Pictures tell a lot! At time of writing this review the pool/spa area was closed for maintenance. It would have been good to know in advance and we could have reserved a different hotel option! The Horizon restaurant on 8th floor offers the potential to see city of Brasov from a height. But the experience ends there. The staff friendly if approached however some require training to engage with the hotel patrons. There are better hotel options available in Brasov and the Aro Palace sadly markets itself on days of a bygone era. Pity because it could be a fantastic 5 star hotel.

The good: great location just in the center of the historic city. If you book an executive room you get warranted a high floor and tampa mountain view which is amazing. The lifts are fast and you never wait long. The blonde lady at the reception is very friendly and happy to help! The breakfast is nice with good choice The bad: Paid parking?!? We end up paying 23 euros for the parking which is outrageous ,never ever been to any hotel which asked me to pay for the parking elt alone a 5 stars one. The hotel NEEDS renovating. It looks tired and worn out. We stayed 4 nights and we only got service one time,which was very basic just the bed done and towels changed. When we asked for an extra quilt,they said they will try but can't promise,which is very weird for such a basic demand The hotel is definitely NOT a 5 star,not even 4 star. I won't be booking again since my expectations weren't met.

Huge is huge. Don't be fooled by the pictures. The hotel is old, rooms are old, breakfast area is small. There was absolutely nothing special or memorable about this hotel. Gate 1 should stop doing business with this hotel. It is not worth the money. The only positive thing about the hotel was the location.