AlpenParks Hotel & Apartment Arlberg

The apartments are awesome, all new, tastefully decorated, kitchens full of useful utensils, it really was great for our party of 7. The food in the restaurant is of great quality and really tasty, however, the service and organisation of the kitchen was really bad. The waiting staff were really apologetic but it was as if the kitchen couldn't cope. We stayed over Christmas 2022 and booked in for the Christmas Eve, Christmas Day and Boxing Day dinners, on Christmas Day we waited 1.5 hours for our starters, then a further 50 minutes for the main courses, after a day on the slopes, we were starving. The manager refunded a couple of the meals by way of an apology, which was welcome but it still kinda ruined the night. The bar closes for a few hours between lunch and dinner which was not great as we were expecting to be able to have a drink when we'd finished skiing for the day, there isn't anywhere else local to go. In summary, this is a great positioned hotel, with the promise of being really good, it just needs more staff and to sort the kitchen out.

Lovely accommodation and very easy ski in/out with 200m downslope to a short gondola. Apartment was very comfortable; though a little tricky to regulate the temperature. Fantastic breakfast in lovely surroundings. Staff very friendly though we did feel a little let down when we had an issue with our transfer vehicle - a flat battery and the hotel didn't help us at all. We ended by speaking to the Walserberg Hotel who sorted us out. About disappointing considering the "luxury" tag the Resort has. A couple of other things to consider when booking. It's at the edge of the Arlberg ski-area so if you want to go further afield than the relatively small Warth area, it takes a little time to get across to the Lech-Zurs-St Anton and the lifts in Warth shut 30mins to in hour earlier than the lifts elsewhere. That limits your ability to access other areas and get back in time. The sauna / steam room is nude only. Maybe that's quite normal in Germany/Austria, but it wasn't what we are used to so it limited our use of the facilities a little. We finally got into it, but it may be a consideration for anyone of a more modest outlook! The local Spar is pretty light on fresh produce so if you plan on catering you will probably want to stock up a little on route. Catering facilities in the apartment were a little limited as well though Julian on reception offered to get us anything we needed.

Beautiful building, really friendly staff and an amazing 3 bedroom apartment. I loved the balcony with the great view. Every morning I had my espresso on the balcony waiting till the Gondel starts running. That was the moment to finish my coffee and walk indoor to the room with skies and pre-warmed ski shoes. After a long day skiing we normally went for a drink at the bar with some finger food. After a few drinks we used to go swimming in the beautiful outdoor swimming pool. Always fun to throw snowballs when wearing swimming-trunks. Next 15 min in the Sauna and after a cold shower dress up for dinner. Either at the Pure restaurant or a restaurant in the little village. Long story short: Great place, lovely staff, good food, awesome experience Hope to do this again with my friends

ski in ski out. grate psa with outdoor hot pool. wonderful locations. very recommended!!! i went to a lot of ski hotels --- that was one of the best. there is a lift just 30 meters from the hotel. tzahi

We stopped here on a ski trip from Lech. Look great, modern place. The service was really awful. Cold ‘hot chocolat’, order 2, sent 3, the apfelstrudel didn’t come for 3/4 hour. Staff just pointed to others. We will never visit the terrace of Pure again!

Wir hatten ein schönes Wochenende in einem 6er Apartment. Die Räume waren modern und gut ausgestattet. Die Aussicht auf der Terasse war sehr schön. Durch das Parken in der Tiefgarage und den Fahrstuhl war ein einfaches ein- und auspacken des Autos möglich. Sehr nettes Personal, das immer gerne hilft. Einzige das volle Restaurant beim Frühstück hat etwas gestört. Hier wäre eine längere Frühstückszeit vielleicht hilfreich.