Hotel-Apartamento Las Olas

Muy buenas instalaciones y vistas. Personal muy atento e instalaciones acogedoras.

Recepción muy amable . Buena ubicación ！ha sido muy satisfactoria la experiencia

We had a lovely stay at the hotel, it has a very relaxed feel to it. Hanging out by the pool was really pleasant something I've often found a challenge in other hotels. The beach wasn't too far away, supermarkets, restaurants and cafes nearby. A 10 minute bus ride to Santa Cruz which was well worth a visit. Even the incoming and outgoing planes added excitement and didn't bother us too much. I'd been a bit worried about being so close to the airport. I loved the view and watching huge cruise ships arriving in Santa Cruz Puerto every few days. Overall a really relaxing holiday, just what we wanted and needed. Already on arrival at the airport you could sense the chilled atmosphere of the island. Food at the hotel was more on the simple side but good. We asked reception for a coffee maker and additional coat hangers when we arrived and these were delivered to our apartment within the hour. A cockerel outside our apartment loudly announced sunrise at 7.15am every day, going on for about half an hour, no sleep possible after that, it was as entertaining as it was relentless. Would definitely go back to the hotel. We had paid extra for the seaview and it was well worth it.

The hotel was a very mixed bag. Very good staff, lovely view (we chose an apartment with terrace), apartment was very clean and spacious. The bathroom was of a good quality, whereas the rest of the furnishings were pretty poor. Broken fuse box and door with hole where lock had been changed. No corkscrew! Terrace offered no privacy as there was nothing between our apartment and the one next door. We were about as far from reception as we could get (not a problem) but there was no lift access to the apartment so we had to carry our heavy suitcase up twenty steps. Breakfast was fine, a good spread although there was little variation during the week. The worst part of the holiday was the evening meal. We went for the first night and the quality of the food was so poor that we ate out for the rest of the week. Luckily the food in the local restaurants is good value and a reasonable standard - but not gourmet if that’s what you’re looking for. I would stay again but either self catering or B&B. The island itself is lovely - walk into Santa Cruz worth doing plus loads of opportunities for walking. Good car hire prices, too, to explore beyond the resort.

The hotel is a gem with a relaxed, chilled atmosphere, friendly, kind staff & great buffet breakfast/fast & dinner. 5 minutes from the airport and 10 mins bus ride to Santa Cruz. Set just back from the sea, in grounds with 3 pools, kids, medium & large and a large terrace with lots of sunbeds & large bar terrace area. I would give the rooms a 4 * as although large, we had a kitchenette we didn’t use & a patio on the ground floor, they were a little dated.

Little has changed from my Nov.23 review. Good location, with excellent grounds, pools and views out to sea. Plenty of shops, minimarkets, bars and restaurants on the doorstep and a bus stop within 300 metres. Our accommodation was very spacious, but a little spartan. This year there was no balcony just a terrace and we were further away from reception. Could only find 1 English channel (Sky News) on tv disappointing compared to the number of German and Spanish ones, though we were in a minority. Still no aircon but we managed. Food was a little better than last year and sufficiently good without being special with menus largely replicated in our second week. A key feature again was the attitude of the staff, dealing promptly with any issues/questions we raised and being pleasantly charming at all times. Extremely good value.