Hotel Europa

Great, friendly, family hotel in a fabulous location. Some small changes needed - the rooms could do with repainting, more coat hooks and better curtains however they were clean and comfortable. The bar and breakfast staff were excellent!

Very pleasant hotel. Friendly staff, good amenities Spa/sauna/pool was lovely after skiing Not ski in/ski out but only a short walk to the lift

The hotel is very close to the Cretaz chair lift, only a two minute walk away. Next to Ctetaz chair lift is the Campetto chair lift, which leads to a small blue slope, and also the magic carpet and a baby blue slope. Hence this is an EXCELLENT choice if you are a beginner and intend to make use of the magic carpet at first. Breakfast was great! Special mention to MOULDI who did his absolute BEST to make sure we were extremely taken care of from the moment we walked into the breakfast room until we walked out. He would always hurry to clean a table next to the huge windows for us, even if there were tens of tables cleaned and available in the middle of the room. I absolutely enjoyed the fresh coffee the baristas made for us on request each morning. The food was very good, and there was quite a good choice. The rooms were quite a let down. We were on the third floor. Room is EXTREMELY small, with no wardrobe. There are only two tables available, with 3 small shelves and a metre long rack to hang a couple of jackets above one of the tables. No hooks available on the walls. Also please note out of the 3 shelves, the uppermost one (2M above the floor) was FULL of dust, very obvious it has never been cleaned. View of the mountains was nice. Otherwise, the room was cleaned well. It's quite a modern and beautiful hotel. Also special mention to KYRIL (maybe it's misseplt!), whom we rented our ski equipment from, within the hotel, who was so fun to speak to, so knowledgeable of the sport and helped us immensely; as well as the MAINTENANCE guy (bald, light eyes) - sorry we did not get the name! We speak very limited Italian and he speaks limited English but he always greeted us and asked how our holiday was going every single time he saw us. We also had a small issue with the bathroom door; he came to resolve this immediately. Receptionists were also great, they always greeted us with a smile. Check in and check out were very smooth and they were ready to help us with any query we had. Very recommended, and look forward to stay again (but please put more storage options in the room for the bulky clothes!).

Great location, food selection and amenities were excellent, the very best staff, professional, friendly and couldn’t do enough to help. We would definitely recommend it to anyone

Great hotel close to the slopes and the town. Clean and friendly hotel staff. Rooms basic but perfect for a ski holiday. Bathroom a little small but clean and had everything that was needed. The ski hire in the basement was excellent, and the boot/ski storage lockers were great. Would definitely stay here again.

Enjoyed breakfast, public areas, bar and rooms. Didn't bother with spa but seemed popular. Short walk from coach stop in town, close to restraunts.