Hotel on Monroe, BW Signature Collection

I really wanted to like this property but the check in process and in room entertainment left too much to be desired. Property is centrally located, near food, stores, and easy access to parking and transportation. My preference is to either talk with a person and get my key or have a mobile key option. I didn’t like having to get the key from a lock box that required a link to get to a code to get to the key. Call me old fashioned. Also, it was so confusing to use the TV in the room. It was some type of streaming device with multiple remote controls. As I type this I realize I might have turned into “get off my lawn” guy.

I love the convenience. You don’t even have to talk to anyone. They send you a code that opens a lock box with your room key inside. To check out they send you another code to drop the key off. That’s so dope to me! No interactions with anyone, no fake conversations. Super easy and fast. Again convenient! I absolutely love it. Last time I stayed here I was in room Q and it didn’t have a fridge so I had assumed that all of the rooms didn’t have a fridge. I stayed in room J this time and there was a fridge and a microwave inside. That was a much welcomed surprise!

Would definitely stay again. There was no where to hang my towel after showering. The sink made a weird noise when other rooms were using their showers like a back flow sound. Wish the Kuerig coffee was better than Dublin donuts and there were no tissues. Also would have loved a mini fridge. Price was great. Location convenient. Self check in. No staff m.

Sweet hotel with excellent customer service. This hotel is wonderful! Clean, modern room with easy contactless check-in. The beds and pillows were super comfy and the bathroom was gorgeous (with a heated toilet seat!). Additionally, I left a library book behind and the staff went above and beyond to call me and mail it back. Top notch service. Would definitely stay again.

Property was clean however very small and the bed was clean.... but uncomfortable.

I like how I didn’t have to rely on someone to provide the key! The key box was perfect! You just have to follow the prompts on the link that they send. The key box is right outside to the left of the entrance! I found that to be super convenient! The TV is is huge and great for gaming! If you’re a sports guy like myself it has all of the sports channels. I extended my stay because I really didn’t want to leave! The rooms are quieter than any hotel I’ve visited. I am a frequent traveler btw and have been to many hotels in Victor, Henrietta (I will never ever get a hotel in Henrietta if it isn’t “home suites”) and Greece. This is by far the best. The only thing that it lacks, is a fridge. A fridge is important because I always stay for at least 3-4 days whenever I visit!