Mercure Brignoles Golf de Barbaroux & Spa

Visited to play golf. Very nice environment but major renovation work is going on. We had asked for a quiet room yet they gave us a room right next to the main works. The noise was absolutely horrendous and the workers told us they would be there every day from 8am. Eventually the receptionist agreed to move us to a room higher up which was very good though we were still woken by the noise from the trucks. When the works are finished this will be a good place to stay and the restaurant was excellent.

The pros : decent prices, good service from the staff at the bar, well sized bedrooms. Several EV charging stations and large car park. The cons : staff generally little interested by looking after clients (they didn’t ask once about my stay), rooms are not cleaned nor maintained properly, showing many signs of wear and tear. A car is required for anything except golf.

Do not stay here, this hotel stole money from me and will not reimburse me. First the hotel attempted to over-charge me during check-out, which I noticed and resolved with the front desk before paying. Several days after I left, they placed an unauthorized charge on my credit card. When I reached out to the hotel, they confirmed that they had over-charged me by over €250 but refused to reimburse me since I don’t have an IBAN, which is not available in the US (where I am from). I suggested many alternative options for them to pay me back and tried to be flexible, but after over 3 weeks of back-and-forth and chasing them down, they told me in no uncertain terms that they will not reimburse me. I am usually not one to write a negative review over a mildly negative experience, but it is absolutely unacceptable for a hotel to repeatedly attempt to steal money from a guest and then refuse to reimburse it after acknowledging their “mistake”. I have nothing to say about the hotel premises because the stress of dealing with their terrible management has overshadowed anything positive about my stay.

We stayed there in February for a week. The hotel is located right on a great and challenging golf course. It's a place you should stay for a golf trip since it's not too close to a bigger town. You are about 50 min to an hour from Aix-en-Provence, Saint-Raphael/Frejus, Toulon and St-Tropez. The staff is very nice and helpful. The rooms are a little bit on the older side but clean and equipped with a mini fridge. Thy are of a good size so you can fit your Golf Trolleys if you want. The down side was the restaurant. The food was very good but the " a la carte" menu is a bit limited for a long stay. If you are there for a couple of days it's excellent but if you plan on spending more time you have to consider eating somewhere else because you will have gone through the menu quite rapidly. But overall a very nice stay.

Ou sont les 4 étoiles ⭐️ ⭐️⭐️⭐️ ? Un hôtel peut être ancien et avoir du charme, mais surtout être entretenu et PROPRE mais cela a un prix … Quatre étoiles en Provence ça se mérite. Cet établissement est sale et non entretenu. De l’escalier qui monte aux chambres, des peintures des boiseries de la chambre, du balcon, des façades « blanches » plus grises que blanches, des toiles d’araignées qui squattent dans le toit amovible de la terrasse des petits déjeuner, les pieds de table et les rails des portes fenêtres…Les chemins qui mènent aux chambres et mention spéciale au « terrain vague » qui borde la piscine . Le débroussaillage de la forêt à l’intérieur du domaine est-il en règle? Conclusion: Cruelle déception, la seule satisfaction, installez-vous face au golf et prenez votre petit déjeuner… si toutefois on vous trouve une passoire pour la théière…

L’établissement est très mignon et le personnel de l’hôtel et du restaurant sont très agréables et professionnels. Les chambres sont confortables et jolies mais on sent que l’hôtel est un peu vieillissant. Nous n’avons pas testé la salle de sport ni le Spa ni la piscine mais les équipements avaient l’air très bien également. Le parking est gratuit.