Beautiful hotel maintained and furnished to a high standard. Large rooms. Excellent, high quality, food and drink with prices to match. However; Hotel refers to two restaurants, in reality only one but very limited menu in early part of week particularly as some items listed were not available.Later in week food good but ..see below. If you book a room rate inclusive of breakfast be aware this is very basic, breads, croissants, juice which usually had to be requested as decanters empty . Dairy items such as yogurt or cheese, eggs, cold meat, fruit and anything cooked at significant extra cost. Yogurt at extra cost was a small plastic tub of Vanilla or Vanilla, no choice. Pleasant pool but closed on 2 of 3 days we stayed due to filter problems. Some noise problems late at night in main building as echoey and sound carried. Defining aspect was however service which was below acceptable. For example, no staff to be found at all in the hotel for some 30 minutes pre dinner on the first night and guests just waiting around bemused. Food and drink service very slow, and everything had to be asked for, if you could find anyone to ask. Staff just walked past guests carrying luggage (stairs steep) with no offer to help. No sign of any management during our stay. On complaining at reception staff agreed service very poor, breakfast basic and pool closure unacceptable but although they agreed to to Breakfast costs being deducted this did not go anywhere near compensating for the issues. We wanted to like this Hotel but would recommend looking elsewhere due to issues above;in particular the poor service.
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