Brisbane Skytower by CLLIX recensioner

Svar från boendet: Hi,Thank you for your feedback! We’re glad you found the property well-maintained. We’ll look into improving the water pressure and will consider your suggestion about the ensuite bathroom for king-size bedrooms. Your input helps us improve—thank you!Regards,Julben SerranoGeneral Manager

Svar från boendet: Dear Valued Guest,Thank you for your wonderful review and for rating your stay so highly. We are delighted to hear that you enjoyed the location, service, and facilities during your visit.We are thrilled that you would consider staying with us again when you return to Brisbane. Your feedback is greatly appreciated and will be shared with our team.If you have any additional comments or need assistance in the future, please feel free to reach out. We look forward to welcoming you back on your next visit.Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi Verve,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay overall and appreciated the unexpected upgrade to a 3-bedroom apartment.We apologize for any inconvenience caused by the layout of the apartment, including the dining area and sofa size. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our accommodations.We're pleased to hear that you found our appliances clean and in order, and that you enjoyed the convenient location of our hotel, allowing you to explore nearby attractions such as the Botanic Gardens, Queen Street Mall, and South Bank.It's wonderful that you were able to experience a fascinating view, even on a foggy morning! We're thrilled that you had a great overall stay with us.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.Kind Regards, Julben SerranoGeneral Manager

Svar från boendet: Hi Berg100sg,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our great location and modern apartment.It's fantastic to know that you had the chance to stay on the skyrise and enjoyed the spectacular view. Your kind words motivate us to continue providing exceptional experiences for our guests.We look forward to welcoming you back in the future.Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi, It's wonderful to hear that you're enjoying the amazing views of Brisbane city and South Bank from your 73rd floor apartment! The facilities, including the swimming pool, steam bath, gym, and BBQ area on the 66th floor, sound fantastic and offer a great way to relax and enjoy your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We want to ensure your stay is nothing short of exceptional!Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi,Thank you for your feedback! We're glad you enjoyed the apartment and its location. We appreciate your suggestion about adding hooks and will consider this for future improvements. We hope to welcome you again soon!Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi Colby,Thank you for your kind words! We're thrilled to hear you felt at home during your stay. We look forward to welcoming you back soon!Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi,Thank you for your kind feedback! We're thrilled to hear you enjoyed the location, cleanliness, and the beautiful view. We look forward to welcoming you back soon!Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi Kim,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your flight cancellation. Unfortunately, as the reservation was made through Trip.com, we are unable to directly process any refunds or changes. We recommend reaching out to them for assistance with your booking adjustments. We appreciate your understanding and hope to welcome you again in the future.Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi,Thank you for your kind words! We're thrilled to hear that you had a wonderful experience and enjoyed your stay. We hope to welcome you back for another memorable visit soon!Regards,Julben SerranoGeneral Manager

Svar från boendet: Dear Valued Guest.Thank you for taking the time to share your experience with us. I am pleased to hear that you found the building location convenient and the staff friendly and efficient.I apologize that certain aspects of your stay did not meet your expectations. I understand your concerns about the parking costs and the lack of a view from your room. We strive to provide value and comfort for our guests, and I regret that these issues impacted your experience. Additionally, I appreciate your feedback regarding the gym facilities; we will review this to see how we can improve the amenities available.Your comments are invaluable to us as we continuously work to enhance our services. We hope to have the opportunity to welcome you back and provide a more satisfactory experience in the future.If you have any further suggestions or need assistance, please do not hesitate to reach out.Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the response time from our service team regarding your lost AirPods. This is certainly not the level of service we strive to provide.We sincerely regret any frustration caused by this situation. Rest assured, we will address this issue with our team to ensure that communication and response times are improved moving forward.We value your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi Carolina, Thank you for providing your detailed feedback about your stay at City Views Apartments. We're delighted to hear that you enjoyed the excellent location and found the check-in/out process to be smooth. It's wonderful to know that you appreciated the fantastic views offered by the apartment.We apologize for the disappointment regarding the cold swimming pool and the cleanliness of the pool level windows. Your feedback will be shared with the relevant teams to ensure improvements are made in these areas.We also appreciate your suggestions for enhancing the amenities, such as improving the coffee and milk offerings and providing salt and pepper. Additionally, we'll consider your feedback about providing an extra bed cover for added comfort at night.Thank you for highlighting the nearby construction sites as well. We understand the importance of transparency regarding such factors that may impact guests' experiences.Despite the minor drawbacks, we're pleased to hear that you had a great time overall, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please feel free to let us know.Kind Regards,Julben SerranoGeneral Manager

Svar från boendet: Hi Mystica, Thank you for your positive feedback! We're delighted to hear that you had a great stay and that our staff were accommodating, especially in assisting you with an early check-in. Our team is dedicated to providing excellent service to our guests.We hope to welcome you back in the future, and if there's anything specific you'd like to see or any way we can further enhance your stay next time, please don't hesitate to let us know. Your satisfaction is important to us!Kind Regards,Julben SerranoGeneral Manager