Moxy Bristol

I got a great deal on this stay but it was marred by a long wait checking in with staff confused that I hadn't fully paid and wanting to charge me full price. They eventually let me in and said they thought it was an error between trip.com and hotel and would sort. Have stayed before and had similar long checkin - unsure if relates to Trip.com bookings or generally slow! Wasn't charged the £10 deposit. Very comfy bed. Front of hotel covered in scaffolding but didn't affect stay as left before work started in morning. No tea spoons in room (not even wooden ones, as is typical these days!) just wooden stirrers. Towel in bathroom torn. Nice toiletries. Quiet room aside from road noise

I stayed at Moxy for 2 days and, unfortunately, my experience did not meet expectations. The hotel is currently under construction, which blocks the window view entirely. This took away from the atmosphere and comfort I was hoping for during my stay. The standard room and bathroom were quite small, and the overall condition of the room seemed worn. The carpet appeared old and faded in some areas, and the general cleanliness could be improved to meet higher standards. Another small but important point – there was no complimentary drinking water provided in the room, which is a basic facility many hotels usually offer. While I appreciate the efforts of the staff, I believe the hotel could benefit from some updates and better preparation during the renovation period. I wouldn’t recommend it for couples or those looking for a relaxing stay at the moment, but hope it improves in the future once construction is completed. Let me know if you’d like to add anything about staff service, location, or value for money.

3rd time staying here for fun trips to Bristol, great access in and out of the city and close to Cabot Circus.

Love the urban chic style. Gym superb, lounge and breakfast areas very nice place to chill.1 less star for location as It a bit further out than the centre and uni areas.

Breakfast good with a lot of choices and customer service gives us good information

The room looks clean but I was bitten by bed bugs on my neck! The location was good for the purpose of our stay in Bristol and the staff at reception were friendly. Not sure if we stay there again.