Smugglers Hotel

Lovely welcome by staff. Facilities are pretty poor, the door takes a good push for latch to go down, no signal on TV , WiFi password not given and 4G is very poor here. Nearly empty tiny shower and shampoo tubes. Light above mirror in bathroom not working, dirty mirror and vast amounts of mould in grouting in shower. Bed was very clean and comfy. So not all bad. One major thing …the door at bottom of stairs leading to the rooms opens outwards and unwittingly when leaving the rooms we opened door catching a member of staff waiting on. There is no way of seeing if anyone is passing or stood the other side of this door as you open it which is not great.sadly things got worse when the shower was a dribble of water and sink wash was the only option. When bringing up these issues the owners response was “ water pressure is not always great, given 10 minutes it comes out hard and hot” I was just lost for words… perhaps iinformation of this should be passed on to guests?! My friend in a separate room had similar problem however with the bath, and the TV and the WiFi. The owner did not offer any explanation why these facilities were not in working order … there was no fire plan poster on the door.. to which his response was oh it must have fell off… nothing more … breakfast we were informed after asking for a menu that there is no menu it is a cooked breakfast or granola … however no hashbrowns or black pudding are offered. I am amazed at the owners response to the issues we bought to their attention. This establishment has got a lot of improvement needed to warrant the price they are charging

We live just up the road and were delighted to see the place taken over and renovated. We ate in the restaurant at the chef’s table. The staff were immediately friendly and chatty. We had a couple of drinks then ordered the chateaubriand for three. This was prepared and cooked before our very eyes over a proper old school grill. We ordered a nice Rioca to go with it. The beef was exceptional, a perfect seared crust and melt in the mouth meat. Portions were generous and came with sides of pepper sauce, fries and salad. We were blown away by it. It’s great to see such high quality cooking in Brixham and we felt it was worth every penny. Will 100% return and highly recommend The Smugglers to anyone with a discerning palette.

Stayed 2 nights for short break, great welcome, breakfast was excellent and the hotel overall was extremely clean, nothing seemed too much trouble. We stayed in room 9 at the back of the older original building, the room like the rest of the hotel was extremely clean however, it was very dated and could do with a touch of modernisation, we will certainly be staying here again next time we visit Brixham