Nic W
1 september 2024
This was an anniversary surprise by my partner and I seriously hope he didn’t pay the £149 that is on the website. The room looked nothing like those on the pictured on the website. We had a room in the eaves. There were no handles to get out of the bath, you would need to be flexible as there was very little head height. We looked at the mattress protector after breakfast. It had urine stains on it, a small blood stain and a small pink sticky mark. We had informed the hotel a week before arriving that I was gluten-free. The kitchen were only told yesterday. There was no gluten-free sausages. The bacon was very undercooked and fatty and the bread had obviously come straight out of the freezer. The undercooked bottom half was soft, the top half was toasted and solid. The mushrooms came straight out of a tin. The Decaf latte was so strong I had to add sugar to it. They people in the room underneath us had their television on so loud we had to turn our TV up to hear it. There was talking during the night and when we woke up this morning, their television was on. I understand that the Hotel could do nothing about this. I advise only short people should stay in this room as the doorways are so low and the stairs are very deep and only half a shoe width.
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