Comfort Suites University Brookings

Another very good Stay at the Comfort Suites in Brookings. We like the location and being walking distance to SDSU. Our suite was clean and comfortable. It was nice having the restaurant on site because the weather was not great, so we didn't have to leave the hotel for dinner. The staff was helpful. We also used the on-site laundry which was also clean and convenient.

This is a fine motel with comfortable rooms with amenities. It has a nice pool and hot tub, a large lobby and breakfast room and serves a good buffet breakfast with a few hot items including sausage and eggs. Unfortunately, it was overrun with unaccompanied minors. They were wrestling in the halls, playing baseball in the parking lot, and playing in the pool and hot tub. The adults were off drinking and partying on their own. The lone desk attendant was doing all she could. She even threw some out of the pool. I saw a teen do a full flip into the pool in only 4 feet of water. The pool is 3 feet to 4 and 1/2 feet deep. This was an inherently dangerous act and a very bad example to the others. My much sought after trip to the hot tub was ruined by the chaos.

The room is not clean. The entry way had dirt and trash and the shower looks like it has black mold. The gal at the front desk needs a day off or a bouquet of flowers or something sent to brighten her day. I don’t dare call the front desk about the condition of this room. She didn’t ask if I wanted a beverage or my bonus points. I had to ask if she gave them to me. She has definitely had a bad day. I won’t visit this property again. There aren’t many options here in Brookings. This should be a Quality Inn.

Comfortable, clean and quiet. Spacious room and beds were comfortable. Pillows were just right. Bathroom was clean and bright. Hallways were clean and did not show signs of wear. Good location. Nice to have a restaurant and bar as part of the hotel.

Beautiful, new, clean, kept up property. Comfortable & quiet. Staff was really nice & accommodating. Didn’t use the pool or gym but it looked nice. Easily accessible to Walmart, fast food. Close to SDSU. Will stay agsin.

So- my husband travels for work and has stayed in hotels more in the past 5 years than stayed at home. He is on the road about 250-300 days a year. That being said- he has stayed at his fair share of hotels including being a Choice Member. So, he booked this one for a work trip. The price was ridiculous for a Comfort Inn- nearly 200 a night for the weekends and about 150 a night during the weekdays....for South Dakota!? (it's not Sturgis time). He always books a couple weeks out, and hotels have never had an issue ending the reservation early due to his job moving him to another state/city. Hotels work frequently with companies such as GE, Oil, etc in order to keep good relationships with these traveling workers. Go to checkout yesterday morning (Wed) and he tells the front desk girl he is checking out 2 days early due to having to go to Texas. She says there will be an early checkout fee of $356 in addition to paying the 2 nights that he wants to leave early. An early checkout fee of $356?!?! And still the nightly charge?!!? Never heard of this, and I myself also used to travel for work. So, he said- okay here's the key but I won't be checking out until Friday. Still had to pay the 2 nights but said (rightly so) will not pay the $356 early checkout fee. BTW there was no maid service during the nearly 2 week stay and the front desk lacked customer service....so what is that $356 early checkout fee?! Will be calling Choice Corporate about this!

Second stay (first was Feb 2022) and love it here. Very clean. Staff was very nice. Despite the price, I would recommend if staying multiple nights. I look for rooms that I will be comfortable in if I have to stay in the room to work remotely. It wasn’t a busy weekend so it was affordable. Breakfast set up was nice. Wish there was fresh fruit. I think I would also prefer the suite style when available. It’s nice to have a separate area to work. I will be in town for soccer games and this is my first choice.