Travelodge by Wyndham Brooklyn Center

We booked for 2 nights for a little family getaway. We arrived at 11pm at night and we were very tired of a 9h drive. At check in, me, my hubby and our son did not realize how bad the hotel was. Once we got our keys, we got to the elevator and noticed it was no swept, but hey, we wanted to get to bed. The room was so bad that I put a sweater to cover the pillow and slept on top of all the bedding with my clothes on. When we woke up the next morning, we realized, the entire hotel was extremely filthy. The sofa in the entryway, looks like the bed was just tucked in but not washed. Floors were not swept from previous renovations and nothing was washed. The whole environment felt like we where in a crack house/hotel. Lock on the door was broken. People sleeping at the breakfast area and sitting around in the hallways. We felt extremely unsafe. We wanted to check out in the morning and say we were not staying for another night. At checkout, We waited for 1/2 an hour. No one was at the front desk. Had to ask to the staff coming in if someone could come at the front desk. The reply was just wait, he will come. We requested for a refund for the 2nd night and was denied. He said we needed to let him know 24h before checkout. I tried to explain that we literally just got in at night, slept, woke up and didn't even shower, we wanted to get out. Felt like he didn't care at all and just repeating the policy. I asked for the manager and he looked at me and replied, it's the policy. We figure that it was pointless and we were ready to pay an extra night anywhere else. When you pay for a service and you do not obtain the service as it's supposed to be provided, you expect to get your money back. I always looked for a Wyndham branch as you expect to have a certain level of safety and quality. But now, I am not so sure. Please send some hygiene and quality control inspectors to this hotel as it should be shut down.

This place is disgusting. Do not trust the pictures. The front of the hotel is filthy. Then, you walk into the lobby and everywhere is dirty. There was dirty sheets on the couch where the breakfast area was supposed to be(first impressions). We got our room and if you like dirty you got it. The sheets and pillows were grey instead of white, the sleeping area had no lights, just lights in the washroom. We asked for another room( not sure why, shock maybe) and got the same thing but with lights. The bathroom had 1 towel that you can almost see through and we asked for more towels and were told they had no more towels. They did get us towels from another room and they were stained and gross. After about 5 mins of looking at the room we got the hell out. They did give us our money back but we would have left anyway. -100 stars no joke this place should be shut down, I travel for a living not sure why tripadvisor has this place on their site.

Prior review don't even discribe how horrible this motel was. The people at the desk were unfriendly. The breakfast contain coffee and juice. Kitchen area was so dirty! The entrance was very dirty and people were yelling and swearing at each other infront of the desk and the people behind the counter didn't even tell them to calm down. The rooms were very dirt!! Had to buy blankets to put below and above us on the bed. The carpet was very dirty. It would have been so much better to have paid a little more and got something better!!!!

Hotel parking lot was covered with trash and broken glass. When I came inside, it smelled funny, was grungy, had more trash, and lugies on the floor. The rooms were relatively clean, still clearly not as clean as they should be, floor was wet, and there was hair in the tub. Tv and remote didn’t work. Internet didn’t work. We left immediately, hopefully no one else makes the mistake of checking into the cesspool.

Poorly managed, dirty room, smelled like cigarette and body odor, filthy carpet, broken blow dryer that was never replaced even when I requested it, mini fridge filthy

This hotel is good for cost. But it definitely wasn't worth it. I was without basic essentials and requested help to get those and no help was given.

The worst stay of my entire life. Rooms were disgusting. Noise at all hours of the night. Misleading pictures and reservation accuracy was abysmal.

1. Staff are extremely rude and unfriendly. 2. Absolutely no hot water in the shower, vanity sink…just fine. 3. Television did not work. 4. Felt quite unsafe during my stay. 5. Was double charged for my one-night extended stay, which I left anyway. Still have not been refunded or heard back from Guest Services.

I sold my house and was looking for a new home. I would normally not just spend night after night in a hotel in the same town I was living at before but I had no where else to go. I had the same type of experience a few years in the past. So much of that trip was so much like this one it was almost kinda erie. I hope that no one else has to deal with these kind of emotions and trials and tribulations as I have in this most recent past