Dukes' Palace Brugge - by Dukes' Hotel Collection recensioner

We stay for 3 days but not receive any cleaning in our room. Also need to ask for refill shower gel, shampoo etc.

The hotel itself is stunning, and the staff couldn't be more welcoming and helpful. However, the room had a couple of minor issues. The shower head wouldn’t stay centered, causing water to spill onto the bathroom floor. Additionally, the hair dryer malfunctioned, turning on and off randomly. Since I was only staying one night, I didn’t request a room change, but it was inconvenient. Despite these issues, I would stay here again because the main hotel facilities and staff were excellent.

Everything about the hotel is simply amazing!!!! Service is first class

It's a beautiful hotel, right in the city center. The breakfast was very good, and the staff were friendly and welcoming. I would highly recommend this hotel.

Everything was ok , we will recomen to our friends

Great service and friendly staff! The hotel decor was grand with the gracious touches and tranquility of the 15th century palace!

Super wonderful hotel, with nice garden view for their restaurant and good location

Second stay at the hotel. The room wasn't quite as big as previous stays, but it was clean and had everything we needed. The hotel itself is beautiful, great service and the breakfast is one of the best I have ever had at a hotel. Of course it's not a cheap stay, but for a 5* it's very well priced and I will definitely be returning again. The only thing I would comment, which is a very particular observation by me, is that tge complimentary toiletries are not branded. It would be nice to have L'occitane, Molton Brown or Elemis especially in a 5*.But as I say, a very lovely hotel and it won't be my last stay

Excellent Stay, super nice accommodation and great restaurant

我剛評論完成，又有一個評論，我有點懵了哈哈哈哈😂 酒店巷子外有兩間雪糕店很多人排隊買，很好吃。雪糕點隔壁的超市，買了水果不好吃，在歐洲還挺難買到不好吃的水果，竟然在這超市被我買到了。🥹

太值得入住的酒店了，餐廳堪比巴黎的米其林價格衹是1/3

外觀好看像城堡一樣！房間裏面很普通！去景點和逛吃需要走一會！早餐也很普通，常規的麪包水果火腿！十分想念中國豐富的早餐！

𝐂𝐡𝐞𝐜𝐤𝐞𝐝 𝐢𝐧𝐭𝐨 𝐃𝐮𝐤𝐞𝐬' 𝐏𝐚𝐥𝐚𝐜𝐞 𝐁𝐫𝐮𝐠𝐠𝐞, 𝐨𝐧𝐞 𝐨𝐟 𝐁𝐫𝐮𝐠𝐞𝐬'𝐬 𝐥𝐮𝐱𝐮𝐫𝐲 𝐡𝐨𝐭𝐞𝐥𝐬 𝐟𝐨𝐫 𝟐 𝐧𝐢𝐠𝐡𝐭𝐬. 𝐅𝐢𝐧𝐚𝐥𝐥𝐲 𝐚 𝟓* 𝐡𝐨𝐭𝐞𝐥, 𝐭𝐡𝐚𝐭 𝐭𝐢𝐜𝐤𝐞d 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐛𝐨𝐱𝐞𝐬. 𝐓𝐡𝐢𝐬 𝐢𝐬 𝐚 𝐂𝐚𝐬𝐭𝐥𝐞 𝐡𝐨𝐭𝐞𝐥, 𝐥𝐨𝐜𝐚𝐭𝐞𝐝 𝐢𝐧 𝐚 𝐮𝐧𝐢𝐪𝐮𝐞 𝟏𝟓𝐭𝐡-𝐜𝐞𝐧𝐭𝐮𝐫𝐲 𝐟𝐨𝐫𝐦𝐞𝐫 𝐝𝐮𝐜𝐚𝐥 𝐩𝐚𝐥𝐚𝐜𝐞, 𝐚𝐧𝐝 𝐢𝐬 𝐰𝐚𝐥𝐤𝐚𝐛𝐥𝐞 𝐭𝐨 𝐚𝐥𝐥 𝐭𝐡𝐞 𝐦𝐚𝐢𝐧 𝐚𝐭𝐭𝐫𝐚𝐜𝐭𝐢𝐨𝐧𝐬. 𝐄𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐰𝐚𝐬 𝐩𝐞𝐫𝐟𝐞𝐜𝐭, 𝐞𝐱𝐜𝐞𝐩𝐭 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝐃𝐫𝐚𝐰𝐛𝐚𝐜𝐤: 𝐁𝐫𝐞𝐚𝐤𝐟𝐚𝐬𝐭 𝐰𝐚𝐬 𝐫𝐚𝐭𝐡𝐞𝐫 𝐩𝐫𝐢𝐜𝐞𝐲, 𝐚𝐧𝐝 𝐧𝐨𝐭 𝐦𝐮𝐜𝐡 𝐯𝐚𝐫𝐢𝐞𝐭𝐲 𝐨𝐟 𝐜𝐨𝐨𝐤𝐞𝐝 𝐝𝐢𝐬𝐡𝐞𝐬, 𝐰𝐡𝐢𝐜𝐡 𝐰𝐞 𝐦𝐚𝐝𝐞 𝐭𝐡𝐞 𝐦𝐢𝐬𝐭𝐚𝐤𝐞 𝐨𝐟 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝟐 𝐝𝐚𝐲𝐬. 𝐖𝐞 𝐝𝐢𝐝𝐧'𝐭 𝐥𝐢𝐤𝐞 𝐭𝐡𝐞𝐢𝐫 𝐡𝐚𝐢𝐫 𝐝𝐫𝐲𝐞𝐫, 𝐠𝐨𝐭 𝐨𝐯𝐞𝐫𝐡𝐞𝐚𝐭𝐞𝐝 𝐟𝐚𝐬𝐭.

住了四晚，很愉快!酒店在老城裡，位置很贊。出門幾分鐘就到主街上，到主街口左轉就有家超市，走到大廣場鐘樓十分鐘左右。後花園小而雅緻，坐下來點了兩次下午茶，接觸到的酒店服務員都素質高很熱情，是酒店加分項。在前台叫了三次出租車，都是打表價。入住第一天洗手間水槽有點小問題，很温馨的放了張卡片和一盒巧克力。中世紀古城布魯日和這家古堡酒店，會是永恆的美好回憶！