Ibis Brussels City Centre

On the first two days service is good but on the third day they did not change our towel.

Small room, but bearable, no AC, abit warm, strategic location

I have stayed 3 nights in this hotel. Location: it’s very near center, I can access most of the popular landmarks in city by walking a few minutes. And it is a 13 mins walk to central station. It’s very convenient to travel to other cities in Belgium. And there are plenty of restaurants and an Asian supermarket is nearby. Hotel staffs: very nice and friendly, always helpful when I ask for help. And the housekeeper will say bonjour to us when we leave the room. Room: it’s rather small for a double room, can’t open 2 big luggages. The toilet is small too. No hot water kettle, we need to buy bottle of water everyday. This is a little bit inconvenient. But it’s ok for a short stay. The bed is comfortable but only has one thin pillow each, it’s difficult to lean on. It’s an economical choice for a short stay, and easy to approach by public transport.

The amenities are terrible, the usual tea, coffee isn’t provided. The room wasn’t even cleaned daily even when this was asked for, the WiFi did not work, nor did the air conditioning. The room was far too warm to sleep in and nothing was done to help this. The twin rooms is claustrophobic.

Facitilities good, service good, hotel location very good and near to all the restaurants and close to public transport

Lovely compact room. On the website, it said there was toothpaste, but when I arrived, my room didn't have it. I asked the receptionist and he checked and also said it didn't have it. 😢