Tru by Hilton Bryan College Station

Overflowing outside garbage cans, dirty, unkept hallways and food and spilled coffee in dining area.. My room was nevered serviced in the 4 days i was there. Unprofessional staff or lack of staff.

Nice hotel/ zero issues! We stayed one night; we were in town for a swim meet. Staff was very friendly (Kennedy). We had no issues and our room was clean. Lobby is cute; love the colors and the games for kids.

We booked here for NSC at Texas A and M. The property looks rather new however it just looked and felt dirty. The floors in the room did not appear to be mopped but the linens and bathrooms appeared clean. The property was quiet. Common areas and elevators were also dirty. The property staff were indifferent.

Never Again Upon arrival I had a hard time finding my reservation because they had my last name first and first name last so the lady gave me my card back and said she couldn’t find me. The hotel itself smelled very old and mildew. Made it to my room same smell, that’s not the topper. After wiping down the restroom I head to the bed to check it hair was everywhere chocolate was on the floor hair under the cover and A EARRING. Very nasty smell room and situation. We stayed in my son’s room so we paid for nothing. I doubt if they give us our money back!

Front staff was lovely and very helpful. I also appreciated that the lobby had games if you wanted to do something outside of your room, but not leave the hotel. It was also a clever idea to have QR codes you could scan for different things to do around town. That said the maintenance of the hotel was not good. The shower rod was coming off the wall, for being an accessible room the shower was unsafe because of how it easy it was to slip in it, one of our towels was soaking wet when we got to the room, the room was not properly swept/vacuumed, the lobby had areas that were clearly leaking and no signage was put up to make you aware of those issues, and the breakfast wasn't kept up on very well. Is it the worst hotel I've stayed at? No, but it needs work.

Look for a different spot. I usually enjoy stays at any Hilton but this one was bad. Beds and pillows were horrible. Bathroom handle was broken. The glass shower door wasn’t sealed right so the water leaked all over when showering. I had to find my own towels because no one was at the counter for awhile. As a business owner I do not really give bad reviews but this one wasn’t a good spot to stay.