Gästanvändare
31 januari 2023
I stayed at this hotel for 3 days which was done by the agency. When I arrived, although the reservation was confirmed for a single room, I was given a room with two beds that were small enough for my height. During the discussion with the reception, I was told that this is the situation and they have nothing to do. I overlooked it and the surprises were not over. The next day I went to the office and in the evening when I got to the room I found it the same way I left it one morning, without cleaning, unchanged towels. I went down to the reception and the same attitude - that's the situation, what can we do - translated take or leave. I went to the center to have lunch, hoping that maybe on my return I would at least be able to see the changed towels. Surprise same room same image. I talked at the reception and I noticed the same attitude of indifference and disinterest. I will definitely not return to this hotel in the future and I recommend that you check and confirm what you are booking.
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