Pullman Budapest

Pullman Budapest recensioner

Pullman Budapest

Nagymező u. 38, District VI-Terezvaros, Budapest, Pest, 1065, HungaryVisa hotellinformation
Pullman Budapest
Pullman BudapestPullman BudapestPullman Budapest
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Gästrecensioner

9/10
Utmärkt
79 recension
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.8
Service8.8
Renlighet9.2
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Alla recensioner(79)
Positiva recensioner(76)
Recensioner med foton/video(17)
Utmärkt läge(28)
Vänlig personal(21)
Praktiskt läge(12)
Rent och städat(11)
Utsökt frukost(8)
Snygg design(5)
Negativa recensioner(3)
Jevontantan
Superior-rum med dubbelsäng - rökfritt
Bodde på apr. 2025
Familj
5 recension
6.0/10
Publicerades 5 maj 2025
Good thou but services meh, its good to be back if cheaper if not nah
Översätt
Lee Emisonn
Deluxe King Rum-Rökfritt
Bodde på jan. 2025
Affärsresenärer
5 recension
9.0/10
Utmärkt
Publicerades 3 mars 2025
The hotel is good view , nearby is many attractions to walk around.
Översätt
Svar från boendet: Dear Lee Emisonn, Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed our convenient location. It’s also wonderful to know that you liked the view. We appreciate your kind words and hope to welcome you back soon! Kind regards, Klaudia Kallus Assistant Front Office Manage
Anonym användare
Rum Executive med 1 dubbelsäng
Bodde på mars 2025
Annat
16 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Great location, within walking distance from the Széchenyi Chain Bridge and parliament. Very good breakfast. The staff was very friendly and helpful.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for your kind words. We’re truly pleased to know that you appreciated our convenient location, enjoyed the breakfast, and felt well cared for by our team. Your satisfaction means a great deal to us, and we look forward to the pleasure of welcoming you back in the near future.Best regards,Mr. Roland BALÁZSGuest Experience Manager
RegenCCC
Superior-rum med dubbelsäng - rökfritt
Bodde på mars 2025
Par
4 recension
8.5/10
Mycket bra
Publicerades 3 maj 2025
The room was little small, can’t even open a luggage inside.. amenities were very basic.. location was great
Översätt
Svar från boendet: Dear RegenCCC,Thank you very much for taking the time to share your feedback. We're delighted to hear that you appreciated our central location, and we hope it added convenience and enjoyment to your stay.We’re sorry to hear that the room size and amenities did not fully meet your expectations. Your comments are important to us, and we will take them into consideration as we work to improve the guest experience. If your travels bring you back to Budapest, we would love the opportunity to welcome you again and recommend a room category that might better suit your preferences.Best regards,Mr. Roland BALÁZSGuest Experience Manager
TheOnlyBugs
Rum Executive med 1 dubbelsäng
Bodde på mars 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 17 apr. 2025
I am a very picky traveller that has travelled the globe, so read this review accordingly. Based on the shower base, I would not say this location is 5 stars. The shower is a place for you be get cleaned and the dirt to go down the drain. The shower base in my room was not properly leveled, making it difficult for the cleaning staff to clean all the dirt away from the edges along the wall. Before I enter the shower at any hotel I first spray around the edges to see how the water flows and see if they is dirt from the previous person stuck in the corners. In this room there was a lot of dirt that was not cleaned due to the floor being perfectly level in some areas and tilted towards the wall instead of the drain. For a 5* rated hotel, I expected a much better breakfast selection. It was better than hotels that include breakfast, but for 5* rated hotel and paying €20, I expected much better. My whites eggs had egg shells in it. She say the main chef was in a bad mood and slamming his cookware. For an open concept kitchen, the staff should be smiling and aware others can see them. The main waiter was awesome. Always had a smile and asking if he could held. The bellman was awesome, the front desk staff was very welcoming. I would stay here again if the price was cheaper and if I could check the shower before accepting a particular room.
Översätt
Svar från boendet: Dear TheOnlyBugs,Thank you for taking the time to share your thoughts regarding your recent stay at Pullman Budapest. We truly value your feedback, especially coming from a seasoned traveler.We are sorry to hear that certain aspects of your visit, such as the condition of the shower base and the cleanliness, did not meet your expectations. Our housekeeping team is committed to delivering a high standard of cleanliness, and your remarks will be taken into account as we continue to monitor and refine our service quality.Thank you for sharing your thoughts regarding the breakfast selection. We acknowledge your expectations for a five-star experience and will take your feedback into consideration as we continuously evaluate our services. We also appreciate your kind comments about our team, whose dedication to guest satisfaction remains a priority for us.We hope to welcome you back in the future and provide you with an improved experience.Best regards,Mr. Roland BALÁZSGuest Experience Manager
Gästanvändare
Superior-rum med dubbelsäng - rökfritt
Bodde på dec. 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 2 feb. 2025
The hotel was very modern and clean. My husband and I were both impressed with the decor. We were confused by the listing on trip compared to the actual hotel so the images may need updating; we were expecting a bath in the room however there was only a shower. We were still happy and felt well looked after. I would recommend the hotel.
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel modern and clean, and that you were impressed with the décor. We appreciate your observations regarding the listing and the images on TripAdvisor. Your feedback is invaluable, and we will certainly take it into consideration as we work to keep our online representation accurate and up to date.While we understand that the absence of a bath was a disappointment, we are glad to hear that you still felt happy and well looked after during your stay. Thank you for your kind recommendation; it means a lot to us!We hope to welcome you and your husband back in the future for another enjoyable stay.Warm regards,Klaudia KallusAssistant Front Office Manager
Patricia Cheow
Deluxe King Rum-Rökfritt
Bodde på nov. 2024
Ensamresenärer
15 recension
10.0/10
Enastående
Publicerades 22 dec. 2024
Located near Budapest Operettszínház, and within walking distance to the magnificent Hungarian Royal Opera House. Nice small restaurants around, especially after a concert. Modern interior design. Friendly staff, sumptuous breakfast!
Översätt
Svar från boendet: Dear Patricia Cheow,We are absolutely delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your wonderful review. We are indeed fortunate to be located in the heart of Budapest, within walking distance to the stunning Hungarian Royal Opera House and the charming Operettszínház.We're thrilled that you appreciated the modern interior design of our hotel, as well as the warm hospitality of our staff. Our breakfast buffet is a particular highlight for many of our guests, and we're glad you found it sumptuous and satisfying.The small restaurants in our neighborhood are indeed a hidden gem, especially after a concert at the Opera House. We're happy to recommend our favorite spots to our guests, and we're glad you had a chance to experience them firsthand.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back to our hotel soon!Best regards,Klaudia KallusAssistant Front Office Manager
Gästanvändare
Superior-rum med dubbelsäng - rökfritt
Bodde på okt. 2024
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 11 feb. 2025
Excellent location and services. Gym room is good. Will recommend.
Översätt
Svar från boendet: Dear valued guest,Thank you for your fantastic review! We are delighted to hear that you enjoyed our excellent location and services during your stay. It’s great to know that you found our gym facilities to your satisfaction as well.Your recommendation means a lot to us, as we strive to provide an exceptional experience for all our guests. We truly appreciate your feedback and hope to welcome you back to Pullman Budapest in the future.Best regards, Klaudia KallusAssistant Front Office Manager
JackH1
Superior-rum med dubbelsäng - rökfritt
Bodde på juli 2024
Ensamresenärer
48 recension
9.5/10
Otroligt
Publicerades 25 aug. 2024
Nice hotel and in a decent location to get to various places around the city.
Översätt
Svar från boendet: Dear JackH1,Thank you for staying with us, and your review is much appreciated. We hope to welcome you again soon!Best wishes,Tamás AbaffyGuest Relations Manager
Marvin Arvin
Superior-rum med dubbelsäng - rökfritt
Bodde på jan. 2025
Par
12 recension
10.0/10
Enastående
Publicerades 3 mars 2025
Great and friendly service
Översätt
Svar från boendet: Dear Marvin Arvin, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. We would be delighted to welcome you back on your next visit. Kind regards, Klaudia Kallus Assistant Front Office Manager
Gästanvändare
Superior-rum med dubbelsäng - rökfritt
Bodde på juli 2024
Res med vänner
1 recension
6.5/10
Publicerades 18 aug. 2024
Very well located but the rooms are very small.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us, and your review is much appreciated. We will look into how we can improve our rooms.We hope to welcome you again soon!Best wishes,Tamás AbaffyGuest Relations Manager
Loongzi
Superior-rum med dubbelsäng - rökfritt
Bodde på juni 2024
Res med vänner
8 recension
8.5/10
Mycket bra
Publicerades 16 juli 2024
Amenities upon request otherwise self provide
Översätt
Svar från boendet: Dear Loongzi,Thank you for staying with us, and your review is much appreciated. We hope to welcome you again soon!Best wishes,Tamás AbaffyGuest Relations Manager
Jielun
Bodde på nov. 2023
Par
5 recension
9.0/10
Utmärkt
Publicerades 21 dec. 2023
First time in Budapest and we decided to spend our first night at the Rock Hotel. The hotel has an outstanding location, walking friendly to many tour sites and restaurants. The room we booked isn't that spacious and we barely had enough space to store two 28inch suitcases in our room. But we still had a good experience here, memorable parts are the record player and the comfortable bed. As a five-star hotel, it is slightly more affordable than some of the others, given the price we spent, I would rate our experience a 9/10.
Översätt
Svar från boendet: Dear Jielun,Thank you for sharing your detailed feedback. We're delighted to hear that you chose to spend your first night in Budapest at the Rock Hotel and that you appreciated our outstanding location, which is conveniently close to many tourist sites and restaurants.We acknowledge that the room size was not as spacious as you had hoped, and we appreciate your understanding. It's wonderful to know that you enjoyed the memorable features such as the record player and the comfortable bed.We strive to provide great value, and we're pleased that you found our pricing to be competitive for a five-star hotel. Your high rating of 9/10 is very encouraging.We look forward to welcoming you back for another enjoyable stay.Warm regards,Réka Kabai - Guest Experience Manager
Tin Hoi Richard
Deluxe King Rum-Rökfritt
Bodde på juni 2024
Par
3 recension
7.5/10
Publicerades 9 juli 2024
Overall rating for this hotel is good.
Översätt
Svar från boendet: Dear Mr. Richard,Thank You for leaving your feedback. We hope we can welcome You back, and provide you the best experience. Have a nice day! Warm regards, Réka Kabai - Guest Experience Manager
JPOos
Bodde på juli 2023
Par
29 recension
10.0/10
Enastående
Publicerades 3 aug. 2023
Amazing hotel! Staff really helpful and friendly. Rooms are nice and clean. Location is great. Breakfast is wonderful. Deforestation recommend this hotel.
Översätt
Svar från boendet: Dear Saffa, I would like to thank you for taking time of your day to fill out our online satisfaction survey. Based on your scores, it appears that you enjoyed your stay with us and that we met your expectations with our products and services we offer. It is a pleasure to read that you had a nice time with us. Thank you for your nice comment on our special atmosphere.It means a lot to us! We are truly looking forward to welcoming you back in the not-too-distant future and in the meantime, if there is anything I can do for you, please do not hesitate in reaching out. Kind regards, Róbert Riz, Director of Rooms