NH Buenos Aires City

Very bad experience. I stayed at this hotel before and had a wonderful experience. However, this time was completely different. I booked a standard room (last time I was in kind of a suite - but as it was big this time I chose standard room), which looked nice on the website. But when I arrived, the room was nothing like the photos. Not inviting at all. The wall where I sleep were dirty, and although I mentioned it to the staff and asked them to clean, they said they will handle it but nothing was done. The safe box was locked when I entered the room, I couldn’t open it. The room telephone was also out of order, I couldn’t call the reception, so I went to the reception to request assistance—they promised to send someone to fix the safe, but no one showed up. I stay in room 211, and I am extremely disappointed with this stay.  The breakfast - excellent

The room was not far from a Disco with non-stop music playing until 4:00am. I called receptionist and asked for earplug but was not available,After complaining, we were moved to another room which was more quiet. We stay in this hotel for 4 nights and had to re-activate our hotel card everyday (after it failed to open the door). Breakfast was definitely not the standard for 5 stars hotel.

Inside the room is so old and outdated, towels are full of stains, room is dark and gloomy like ******* house, no place to open 2 baggages!

Pessoal atencioso e prestativo. Excelente hotel. Localização excelente com possibilidade de se deslocar com facilidade inclusive é muito perto da casa rosada e de uma edificação de antes da II guerra mundial e de uma Igreja muito linda.

서비스 조식 무난했습니다 위치가 오월광장 바로 옆이라 다니기 좋았어요 하지만 입구가 작고 간판이 부족해 찾기가 어려웠다

Bien ubicado. Cerca de Puerto Madero y del Hop and Hop. LIMPIO. AMABILIDAD EN RECEPCIÓN