Gästanvändare
14 februari 2025
Very bad experience.
I stayed at this hotel before and had a wonderful experience. However, this time was completely different. I booked a standard room (last time I was in kind of a suite - but as it was big this time I chose standard room), which looked nice on the website. But when I arrived, the room was nothing like the photos. Not inviting at all. The wall where I sleep were dirty, and although I mentioned it to the staff and asked them to clean, they said they will handle it but nothing was done.
The safe box was locked when I entered the room, I couldn’t open it. The room telephone was also out of order, I couldn’t call the reception, so I went to the reception to request assistance—they promised to send someone to fix the safe, but no one showed up.
I stay in room 211, and I am extremely disappointed with this stay.
The breakfast - excellent
Översätt