Db San Antonio Hotel + Spa All Inclusive

This hotel is definitely not 4 star worthy. 3 star is what it should be. The staff were lovely. Food and drinks were great. But the hotel was over packed and busy, which I expected as it was summer holidays but only till you get there do you find out anyone can buy a pass to the pool. Therefore the swimming pool is so busy you can’t get sun loungers and the pool is overpacked with children. Not only this the restaurants are too open to the public. So the restaurants are hugely busy at times not finding a table of 5 for our family with random bits of the restaurant closed off this was very frustrating. The rooms were okay however mine was not sound proofed and next to the stairs so was awoken at 7am to loud clanking up and down. My air-con broke and the tv would turn on when it turned on so I slept poorly. Shower didn’t drain properly. On my final night I washed some clothes and hung them to dry over night, only to find out that the water from the pool above can spill on the balconies above and then drain directly into my balcony, disgusting. Over all for 5 nights I would have payed £400 max not the outrageous £900 I payed.

Disappointing, not up to the usual standard Housekeeping staff very helpful. Double bed requested but not provided. Power failure mid way through the week. Private party on our last night - music was very loud and invasive. One duty manager unwilling to help guests.

I felt safe there and it had everything I wanted/needed to make a truly enjoyable vacation