Danubius Hotel Bük

Due to the construction work, movement trough hotel is limited, also no common areas. Only two elevators are in operation, when it is crowded, you have to wait for ten minutes. There are no clear signs for the staircase, in case of fire, safety is zero. Zhe rooms are not daily cleaned, there was no maid service in three days, changing towels is charged separately even though it was not stated when booking.

Good hotel. Bad management - no rules for guests. Drunk, noisy guests. We stayed at the hotel with our 2-year-old son for the weekend. Offering a wonderful new water world for the little ones and pool activities. 2 children's boxes. Children's playhouse /machines/. Excellent food and nicely renovated rooms. Mascot and animations. It sounded like a great family outing. The hotel offers all-inclusive services, including beer and wine drinks. This attracted many noisy guests, who were already drunk and asleep at the reception by 6 p.m. The housekeepers were doing their work and pouring. No one told the guests that they would not get any more beer. Although the rooms had thick walls, through the door in the corridor you could hear the shouting of drunken people returning around 9 pm. - 2 a.m. per room. What regularly woke up my child. Elderly guests 70 plus went to relax in the pool activity for children. They sat there for a really long time and used the pearl bath and the trikes. At the same time, they also had trikes in the relaxation pools and large jacuzzis just for them. It did not make a good impression when instead of children in the children's pool there were old guests scratching their heels /I saw that/. Therefore, it would be good to set rules for pools. Older clients also went to the toilet in the children's section of the pool. Although the men's and women's toilets were only about 5 meters away. After all, if the women's toilet is occupied, I don't go to the men's or the children's - I'll wait. The hotel has many advantages, which I really appreciate, such as a TV by the pool, an offer of water or a large bottle of water at every step, excellent food, nice rooms and bathrooms, many possibilities for children's entertainment. Unfortunately, there are no set rules for guests and no one checks the guests. guests selfishly do what they want and it spoils the impression of the hotel. I don't know if the hotel focuses on families with children or on clients who go for free beer. Thank you for the statement from the hotel management.

Eine Servicewüste in vielen Bereichen.. aber im Restaurant gibt es noch Mitarbeiter, die Gäste noch gern bedienen. Nach einem desaströsen Aufenthalt mit lauten Stinkwanzen im Zimmer, eine Balkontüre die man kaum zumachen konnte und ein Duschkopf, der regelmässig lautstark herunterfiel... bekam man eine wenig emphatische Antwort. Danubius Bük möchte vom Preis her gern ein 4 Sterne Hotel sein, aber von der Sauberkeit und Service sind die nicht mehr, als 3. Leider entwickelt sich die Welt so, der Kunde ist nicht mehr König, sondern ein notwendiger Störfaktor. Positiv in den renovierten Etagen: Die Betten, die Zimmereinrichtung, das Essen, das Restaurant!