Ernes Hotel Alma Bukit Mertajam recensioner

Just a slight thing that needs imrovement such as checking the functionality of all the things inside the room. Such as, does the door have handles outside for you to fully lock the comfort room when not in used, and is the soap dispenser intact. Overall vibes of the property is amazing. Staffs are friendly. Thank you!

Nice place and environment are clean & cooling. Staffs are friendly and helpful.

Not bad, the spot was city centre, easy to travel everywhere, room is clean too, will pick again for next time. Good!

Very nice place ,beautiful ..cantik bersih menawan ..wangi

The location of the property is great, which made it easy to explore the area. The room was decent and clean, with fresh sheets provided. The bathroom was functional, although it took a while for the water heater to warm up. We had booked two rooms, and while they were a bit far apart, it wasn't too much of an issue. However, my parents' room had a slightly spooky vibe, as they could hear strange noises, like glass balls being played with, from the floor above. Despite that, we had an enjoyable stay overall. The accommodation met our basic needs and the location was very convenient.

Convenient place. Centre in the city and convenient for food.

Hard mattress and with noisy fridge sound which is disturbing to sleep. Requested for quiet room but assigned to the first room at the corridor which is very noisy. Sound proof is bad. Deposit of cash RM 100 is required during check in which is not so friendly for travelers travel cashless nowadays. Hope can be improved to ease the check in process.

Nice environment, will come again next time, suitable for business trip

Everything perfect except location wasn’t at happening area…😌

No frills hotel. All amenities needed are in place. The housekeeping staffs are really nice. Sockets are next to the bed

Supposed to be NON Smoking but the room allocated was full of cigarette smell . Rules are not implemented as we found there are guests smokhang inside the room and at first floor lobby as well. There isn't double layer curtain blinds except the thick curtain so you can't open the thick curtain as others can see through the window . There isn't any any shower door except a very fragile/ thin layer of cheap plastic screen that could not prevent the water from spilling towards the bathroom door and flooding the whole floor that has made it very slippery. Towet rack is installed too high , you may find it difficult to reach. TV reception is so poor you couldn't tell which channel or program is playing. Overall ,room is clean but others are disappointing and room rate is expensive. Will not recommend anyone to stay .

Good service and great location near to food and shops

Good and amazingly friendly staff

Room is decently equipped and clean. For its affordable price, we can't expect too much. But 1 thing to comment, for rooms closer to the access to lift area, it can be very noisy, since the room's door is very much NOT noise insulated. So you will hear every guest talking on corridor. The closer the room to the lift, the much Guests' noise you will receive.