Swell Resort Burleigh Heads
1 natt
Rum och gäster
1 rum, 2 vuxna, 0 Barn
Alla boenden i Burleigh Heads

Swell Resort Burleigh Heads

1 Ocean St, 4220 Burleigh Heads, Queensland, Australien
Visa på karta
När du bor på Swell Resort Burleigh Heads kommer du att vara perfekt positionerad för att utforska allt som Burleigh Heads har att erbjuda.Visa fler
Vi erbjuder prisgaranti
hotel overview picture
Bekvämligheter
Wi-Fi på allmänna områdenGratis
Utomhuspool
GästparkeringGratis
Bagageförvaring
Träningsrum
Taxibokningstjänst
Golfbana
Bekvämligheter för affärsresenärer
Alla bekvämligheter
Beskrivning av boende
När du bor på Swell Resort Burleigh Heads kommer du att vara perfekt positionerad för att utforska allt som Burleigh Heads har att erbjuda.
Visa fler
4,0/5
Mycket bra
Renlighet4,0
Bekvämligheter4,0
Läge och interiör4,0
Service4,0
Alla 16 recensioner
Omgivningar
Flygplats: Gold Coast Airport
(11,3 km)
Tåg: Varsity Lakes Train Station
(6,5 km)
Visa på karta

Rum

Gästrecensioner

Tjänster och bekvämligheter

Policyer

Lägenhet med två sovrum
1

Lägenhet med två sovrum

Sovrum 1:1 Dubbelsäng ● Sovrum 2:2 Enkelsäng
Har fönster
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Mikrovågsugn
Egen toalett
Rumsinformation
Sök lediga rum
Lägenhet Standard med 1 sovrum

Lägenhet Standard med 1 sovrum

Sovrum 1:1 Dubbelsäng
Har fönster
Luftkonditionering
Privat badrum
Mikrovågsugn
Egen toalett
Rumsinformation
Sök lediga rum
Lägenhet Standard med 2 sovrum

Lägenhet Standard med 2 sovrum

Sovrum 1:2 Enkelsäng ● Sovrum 2:1 Dubbelsäng
Har fönster
Luftkonditionering
Privat badrum
Mikrovågsugn
Egen toalett
Rumsinformation
Sök lediga rum
Lägenhet Superior med 3 sovrum
1

Lägenhet Superior med 3 sovrum

Sovrum 1:1 Queen size-säng ● Sovrum 2:2 Enkelsäng ● Sovrum 3:1 King size-säng
Har fönster
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
Mikrovågsugn
Rumsinformation
Sök lediga rum
Lägenhet Superior med 1 sovrum
11

Lägenhet Superior med 1 sovrum

Sovrum 1:1 Dubbelsäng
Har fönster
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
Mikrovågsugn
Rumsinformation
Sök lediga rum
Lägenhet med tre sovrum
1

Lägenhet med tre sovrum

Sovrum 1:1 Dubbelsäng ● Sovrum 2:2 Enkelsäng ● Sovrum 3:1 Queen size-säng
Har fönster
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Mikrovågsugn
Egen toalett
Rumsinformation
Sök lediga rum
Lägenhet Superior med 2 sovrum

Lägenhet Superior med 2 sovrum

Sovrum 1:1 Dubbelsäng ● Sovrum 2:2 Enkelsäng
Har fönster
Luftkonditionering
Privat badrum
Mikrovågsugn
Egen toalett
Rumsinformation
Sök lediga rum
Dölj rumstyper

Gästrecensioner

4/5
Mycket bra
16 recensioner
Verifierade recensioner
  • Renlighet4
  • Bekvämligheter4
  • Läge och interiör4
  • Service4
Genomsnittet för liknande boenden i Burleigh Heads
Mest omnämnt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
1 december 2024
Disappointed in the room we got as I paid for superior and it was surrounded by a fence. No pool or ocean view as indicated on their site and on the ground level. Also limited staff on weekends so couldn't complain then eventually spoke to someone and she said there were no other rooms available.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
20 juni 2024
Wonderful, caring reception staff Due to personal circumstances we had to cancel our booking and Meg at the reception desk was so kind and accommodating. She showed genuine care and was flexible with the cancellation. Meg, you’re a superstar and we appreciate the time you put into the booking. We will be back next year!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
28 mars 2024
Swell resort is a huge complex of apartments, each individually owned and rented through the central company. We arrived just after 5 pm on a Friday, to find that reception closes at 5. Obviously most of the travellers arrive after 5pm on a Friday so when we arrived the were at least 8 families trying to locate keys via an intercom on the wall connected to a call centre. The system was terrible - a piece of paper to direct us to the car park maze where spaces arent numbered in order. We spent over an hour trying to locate a car spot only to find that the garage door was open so we couldnt see the number. The apartment was generally in poor condition. The towels were frayed with holes in some and the bright red leather couch was old and badly coming apart at the seams. The cleaning was average - a dusty baby toy was lodged between the bed and the side table which I’m surprised wasn’t picked up when the bed was changed. My biggest issue was a faulty bathroom door handle which repeatedly locked and we couldn’t open from the outside. We had no access to the bathroom for most of the Saturday until my husband arrived and was able to ‘jiggle’ it open. Later that day my 8 year old daughter became locked inside the bathroom - she was distressed and trying to get out - my husband was shaking and pushing the door to try to get it open and it suddenly opened quickly, hitting her on the head, causing a nosebleed and bruising to her face. I reported this via the intercom to a lady who took the details and then hung up on me. I assumed that someone would be called to fix the lock but no one contacted me again during our stay. We were also only provided with one set of keys between 6 people which was problematic - all of us trying to coordinate getting in and out at separate times was very hard. There were at least 3 gates between the room and the exit, all of which needed the keys to enter / exit. Having teenagers who wanted to walk into town or come home later at night was very difficult and resulted in others being woken by phones or doorbells and having to let people in and out. Once again I was advised by intercom lady that she couldn’t help. Reception hours are very limited (2 hours per day) and therefore we weren’t able to attend in person to request more at a time we were free. All in all, we were disappointed with our stay. Guest services were essentially non existant - the intercom lady wasn’t helpful at all. I found it very surprising that so many people were arriving after 5 on the Friday evening and no one was there to assist. At one point I saw at least 10 people queuing to use the intercom to request keys. The visitors car park was full overnight with many cars parked overnight and exceeding the posted 2 hr limit. The apartment was dated and dirty and the entry / exit with one set of keys / adults and teenagers was very frustrating. I did email Swell twice after our stay but nearly two months later I havent had a reply. I also called t
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
14 mars 2024
We have now visited SWELL for the past 3 years post Christmas to have family celebrations. The previous two times have been without fault however this year the same couldnt be said. After check in we found that the room had not been cleaned, food left in the fridge and cupboard, kitchen dirty, laundry dirty it went on. After advising reception we were told if we wanted to leave we could if not the cleaning would occur following day. Whilst the cleaning was achieved it was to say the least mediocre. We were put up in the residences this stay and whilst we thought this was and upgrade given the Garage for 2 cars, better pool unfortunately the experience was dampened by the residents hatred of hotel guests. Will we be staying for 2025? Big NO from us.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
27 februari 2024
We have just left after 7 days disappointed this time around. The pool never got cleaned as sand and dirt in the same place in the pool the whole time we kind were in the pool area most of the time. Also the lift floor was not vaccumed until the 6th day and it was dirty. We also had the cleaners come in to our unit after 5 days without notice so our personal things were around not a nice feeling for both of us just a note under the door/email/message anything would have been nice to let us know they would be coming in. We have stayed many times before but this time not as good as times before. Its a good location and secure parking that's good.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
6 februari 2024
Good location, pool area great. However Reception checkin procedure/welcome/lift floor security lacking. Bathroom terrible, no extractor fan, shower narrow over high bath with degraded slip mat in bath, no rack or support hold. Marked walls needs paint. Overall disappoints for a 4 star rated. Would not visit again.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
28 december 2023
We stayed in apartment 1116 it was very disappointing. On entry we felt the grime. The apartment was dated. Wine glasses had lipstick marks, coffee cups were stained. Drapes in the lounge had holes like moth eaten and they are filthy. Not enough cutlery i.e. 3 teaspoons, the breadboard needed replacing. One piece of soap in each bathroom, toiletries were sparse. Expelair is grimey. Second bedroom had 2 coat hangers and no draws to put clothes away, no elevated shelving to put suitcases and bags which meant we were tripping over our bags. No rails in the bathroom to hangup towels. The balcony floor needed a good waterblast it was filthy. There appeared to be only one baggage trolley which was always locked away. I spoke with reception who apologised for the state of apartment and offered a voucher to the restaurant below to compensate for it. Attitude of both girls was poor. Needless to say the voucher did not arrive. As it was over the Christmas period we paid premium rates for an apartment that was not up to a standard we would have expected. Whoever owns the apartment should be ashamed of themselves. We have stayed in various apartments over the years on the Gold Coast and have never had the need to write such a review before but felt this one was necessary. Would never stay here again.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
4 december 2023
Green pool which was closed- not good enough with this hot weather. Management was informed and should have sorted out the pool overnight. No- one on check in so couldn’t get an extra set of keys - we had one set for 4 people. Can’t recommend this place sadly.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
1 september 2023
Nice room, with partial sea view. For the price one would have expected that the bathrooms would have more than one small white soap tablet and two tiny shampoo and conditioner bottles. No face washers were provided and the shower head in the second bathroom was terrible, also no info for the complex or local area was proved in written form in the room , eg where to leave keys, tv usage or local eateries etc. Dissapointing.
Översätt

Tjänster och bekvämligheter

Utomhuspool
Träningsrum
Restaurang
Restaurang
Restaurang
Ingen ytterligare information tillgänglig
Fler bekvämligheter
Internet
Utomhuspool
Parkering
Privat parkering finns på hotellet. Förbokning krävs inte.
Transport
Företagstjänster
Receptionstjänster
Språk som talas
Allmänna utrymmen
Hälsa och välbefinnande
Aktiviteter
Städservice
Tillgänglighetsanpassning
Säkerhet

Boendepolicyer

Tider för in- och utcheckning
Incheckning: Efter 14:00
Utcheckningstid: före kl. 10:00
Barnpolicyer
Barn i alla åldrar är välkomna på det här boendet.
Ytterligare avgifter kan debiteras för barn som sover i befintliga sängar. Lägg till antal barn för att få ett mer korrekt pris.

Spjälsängar och extrasängar
Spjälsängar kan läggas till för alla rumstyper. Policyerna för extrasängar varierar beroende på rumstyp. Se relevant rumstypspolicy.
Avgifter för extrasängar och spjälsängar ingår inte i totalbeloppet och måste betalas på hotellet.
ÅlderAvgift
Barn upp till 2 år
Lägga till spjälsäng: AU$35,00(cirka 225 kr) per person och vistelse

Frukost
StilÀ la carte
ÅlderAvgift
Vuxen
Kontakta hotellet
Ytterligare avgifter för frukost inkluderas inte i totalbeloppet och måste betalas på boendet.

Depositionspolicy
DepositionDeposition krävs
Debiteringsmetoder för depositionEtt fast belopp på AU$200,00 (cirka 1 283 kr) debiteras.
Betalningsmetoder för depositionkreditkort
Återbetalning av depositionDepositionen återbetalas till det ursprungliga betalningskontot på utcheckningsdagen.

Sällskapsdjur
Sällskapsdjur är inte tillåtna

Ålderskrav
Den huvudsakliga gäst som checkar in måste vara minst 18 år gammal.

Betala på hotellet

Beskrivning av boende

  • Öppnades: 2006
  • Antal rum: 30
När du bor på Swell Resort Burleigh Heads kommer du att vara perfekt positionerad för att utforska allt som Burleigh Heads har att erbjuda.

Alla rum är rökfria.

Under din stilleståndstid kan du ta ett dopp i utomhus pool. Fortsätt med din träning med ett besök på träningsrum. Den här egenskapen erbjuder tennisbana och golfbana, vilket ger dig massor av möjligheter att hålla dig i form.

Den här fastigheten är hem för en restaurang.

På denna resort har du tillgång till en trädgård och automat. Den här egenskapen erbjuder också bagageförvaring.

En parkeringsplats för gratis finns vid boendet.

Vanliga frågor

Vilka in- och utcheckningstider gäller på Swell Resort Burleigh Heads?

Incheckningen på Swell Resort Burleigh Heads öppnar 14:00 och utcheckning ska ske senast kl. 10:00.

Har Swell Resort Burleigh Heads pool?

Ja, Swell Resort Burleigh Heads har en pool.

Är sällskapsdjur välkomna på Swell Resort Burleigh Heads?

Nej, sällskapsdjur är inte välkomna på Swell Resort Burleigh Heads.

Hur mycket kostar det att bo på Swell Resort Burleigh Heads?

Priserna på Swell Resort Burleigh Heads kan ändras beroende på datum, hotellpolicy och andra faktorer. För att se gällande priser anger du de datum du önskar bo på hotellet.

Hur tar jag mig från den närmaste flygplatsen till Swell Resort Burleigh Heads?

Den närmaste flygplatsen är Gold Coast Airport och den ligger cirka 20 min bilresa från hotellet (11,3 km).

Vad har Swell Resort Burleigh Heads för avbokningspolicy?

Avbokningspolicyn för Swell Resort Burleigh Heads varierar beroende på rumstyp och bokningsvillkor.

Om det här boendet

Närmaste flygplatsGold Coast Airport
Avstånd till flygplats11.29KM
Närmaste tågstationRobina
Avstånd till tågstation10.82KM
Hotell – antal stjärnor4