Governors Lodge Resort Hotel

The beds were comfortable. Baileys restuarant was excellent, however it's only open in the evenings. There's a nice cafe at Reception with good coffee and a cold alchoholic drinks. We found it uncomfortable not having wifi available in the rooms. You can only get wifi in the public areas, and you can't pay to have wifi in the cabins. Some of the fly screens were torn. The staff asked us to carry our own luggage. My husband is vision impaired, and our friend has mobility issues. I had to help both of them take their luggage up to their cabins, which involved a small flight of stairs. The bus driver that collects the luggage at the hotel to take us back to the airport expects people to take the luggage to them which involved taking the suitcases from the outside waiting bay down a kerb so we can hand the luggage to them. I asked for a toastie at the Boatshed for breakfast, and they said they couldn't make it. I was asked to purchase a continental breakfast if I wanted toast with spreads. There are no toasters in the cabins. Not the most comfortable place to stay in. I would shop around if I was looking at going to Norfolk Island. I filled in the feedback form in the cabin, and I never received an acklowledgement or thank you from Governers Lodge. I wouldn't know if the feedback was passed on the the decision makers.

Very comfy and individual cabins. Meals on site in the Boathouse for breakfast and lunch were varied and very tasty. Dinner and dinner drinks at the Baileys restaurant were top class. Staff were all very helpful and polite. On site pool and spa was very clean and inviting surrounded by tropical hibiscus. On site laundry is a bonus. Would not hesitate to stay here again.

Staff here are AMAZING. Mary Lou is the best! All the staff including Seni/Gaia/Tay and Maz looked after my group so well. No one wanted to leave. Great location and the tropical gardens are really well maintained food was excellent too. See you all next tour.

Friendly helpful staff, comfy bed , great environment. Units give privacy from each other and fabulous eateries with good coffee. Can’t fault the tasty meals. Large range of tours and things to do. )walking distance to town. Water you can drink straight from the tap.

Staff were friendly and helpful. The cabins are older style but were clean and comfortable. The breakfast was very good. We had a 7 night stay and it was very enjoyable. Our package had a 7 day car hire included together with breakfast every morning. Also some tours were included.

We loved our holiday on Norfolk Island. Our unit was very clean and serviced regularly. The staff were very friendly and helpful. Happy hour in the cocktail bar was a huge success. Would certainly recommend to anyone wanting a relaxing break. We booked thru Spacifica travel and they sure delivered. The tours and rental car were all organised and the whole holiday went without a hitch.