The Langford Inn

A beautiful room in a beautiful setting but let down by a few details, which you wouldn't expect given the cost of the room. We were upgraded to one of the suites and the room was stunning. However though there was a tantalising label describing them, there were no choc chip cookies to be had. It was extremely hot the night we stayed. There was no means of opening any of the windows, three were veux roof windows but they weren't electric and there was no pole to open them with either. We propped the door open for a bit but couldn't leave it open as the room wouldn't have been secure. Eventually I found a Dyson fan in a dark corner. Then I had to hunt for a socket, eventually finding one behind a piece of furniture. It was very dusty behind there and the fan itself was very dusty too. Perhaps provide opening poles and an extension lead or ensure it's clean behind furniture if your guests might need to get there. The bath room was immaculate and bed spotlessly clean. It's a shame those few details took the shine off a bit. Food in the restaurant in the evening was absolutely delicious. However in the morning, I think our breakfasts weren't brought out as soon as they were ready, my poached eggs were cold ,my Dad's bacon had got hard and chewy and his, what would have been lovely runny egg yolk had started to congeal. Staff were all very welcoming and attentive.

The pluses: the rooms . It feels like no expense has been spared in the refurb of the pub's rooms. On opening the Langford Suite's door, there was a definite need to say wow. And it feels like value for money. Just gorgeous. The same goes for the pub's interior and lovely courtyard /garden area. Having breakfast out there - such a treat. The food is brilliant. The menu reads like fairly simple pub grub, but it's cooked and presented SO well, that it's really a highlight. Flavourful and nicely presented. The Breakfast menu is both a delight and also a bargain if you're staying there. You can have anything and everything off an extensive menu ( just one item has a small supplement) . Again, good quality and beautifully presented. Very few minuses - but worth a mention. The room and pub were spotless, apart from a couple of glaring issues. The glass on the doors into the bar were covered in fingerprints and the beams in Langford were literally white with dust when the sun shone in them. Both easy fixes. The welcome on arrival was lukewarm, although all the other staff were great. We were checked in and shown to our room efficiently, but in a really cursory way. Any attempt at conversation was rebuffed with monosyllables and it felt like the lady in charge was so sick of seeing a stream of new faces that any effort at customer service and a bit of charm had worn off long ago. Not The welcome I would expect from anywhere.

We have always enjoyed our times at the Langford Inn. Unfortunately this time was not so good. We had a room in the pub itself (Rowberry) and not in the outlying buildings as in previous visits. The room was stifling and it was difficult to get a good night's sleep even with the air conditioning turned to cool and the balcony door open. Also breakfast was disappointing. My partner ordered the cereal/fruit compote the composition of which was different the description on the menu. We also noticed a complete change of staff to that of our last visit and this appears to have been detrimental to the quality of service offered. Next time visiting the area we will seriously consider going to alternative accomodation to avoid disappointment. We felt let down on this occasion.