Kitapevi Hotel

Otopark sıkıntısı gözardı edilirse çok hoş bir butik otel. Temizlik benim için en önemli kriter ve otel tertemiz.

The hotel has style and charm, with a real sense of history and individuality. The location gives easy access to the fascinating old city, and we had a wonderful panoramic view over the city walls from our room. We loved the garden restaurant, and enjoyed marvellous breakfasts and dinners here. Staff are without exception friendly and helpful, but particular note should be made of the manager Arshad. His care and attention made a big difference to the quality of our experience, and we really appreciated it.

Lovely staff, interesting and fun rooms, great views, beautiful restaurant and probably the best breakfast I have had worldwide! It is set in the old town on top of the old city walls. It was a great place to start a guided tour from as it gave you a frame of reference. Very enjoyable

For almost a decade now, I wanted to stay at this boutique hotel and I had the chance to do so only last weekend. I must say I have mixed feelings about this place: the decoration, the view from the room, the overall ambiance are really impressive. Especially waking up to a sunrise with majestic Ulu Mosque on the background was a priceless experience, it was an unforgettable moment. But on the other hand, kitchen smell all over the room during meal hours was unbearable. Getting to the hotel, especially if you have a large vehicle like ours in those tiny roads was nightmarish as the instructions and support from the hotel were insufficient. Service was friendly but not professional. Last but not least, sleep quality was low with sounds coming from all parts of this old wooden house. Nevertheless, we enjoyed our one night long stay: we know that we could not get this overall experience from anywhere else due to the unique location and venue it offers. Yet, I believe that, with better management, this hotel stands the chance to be “the” place to stay in Bursa, that’s a final note

Low score given due to one reason alone. WiFi is as important in 2021 as having a bed in the room for a good hotel. When paying approx Euro 200/night for the best suite available Suite 12 on second floor with a fantastic view and amazing and polite staff, it is imperative to have a good WiFi connection available, if it is claimed to be available in all areas of the hotel. Complained since checking inn, complained more than a few times again on the 2nd day but excuses don’t do anything if you can’t get your issue resolved and it keeps disconnecting repetitively. All the other positive things mentioned by other visitors are all true but not being able to remain connected with family is just not acceptable for me and one can’t always go to the reception as WiFi works fine there so obviously issue is in the networking inside the hotel and distribution in strength of signals. Hoping the 3rd day of the stay may be better than the last 2 in terms of the WiFi service. The hotel Managenent needs to take serious view and corrective measures on this if it aspires to remain among the top hotels in Bursa. Our experience and review is greatly negatively affected by this.

Hemen kale surlarının yanı başında, manzaralı, nostaljik ve eski bir konaktan uyarlanmış bir butik otel. Odaları ***et iyi, alt katta bahçesi ve kafesi var. Çay 60 TL. Biraz pahalı. Yeri tophaneye çok yakın. Kafeye gelen müşteriler, genelde genç ve gelir düzeyi yüksek aile çocukları.