Hotel Ground27

We had a 3 night stay with our large family of 6 (2 Adults and 4 Kids) at Hotel Ground27, Nampo. We did read other reviews prior to booking about the luggage storage locker fees so we made sure to plan our arrival closer to check in time. We were allowed to check in earlier at 3pm which worked out great for the kids after taking the KTX from Seoul, it's only 2 stations away from Busan station. The location is great, central, loads of food options nearby and is super easy for public transport buses and trains and the room is so large, clean, comfortable and modern. The kids voted this as their favourite hotel stay in Korea out of the 4 hotels we'd been to. The staff and the house keeping staff are so lovely and had great attention to detail. They were so kind to our kids and looked out for them. If you do need to do laundry the cost is 10,000 KRW this includes laundry detergent and fabric softener for the dryer as well. Bonus is the washing machines are really large and can handle up to 11kg load compared to the standard ones we found in most hotels. They ask you to start laundry by 8pm as reception closes at 11pm. Laundry is located on Lvl 7 with reception. The staff were kind enough to leave the laundry room open for me as the dryer took a half hour longer than the staffing time and asked me to close the lights and door when I was done. There are laundry baskets to carry your laundry back to your room. We throughly enjoyed our stay and will definitely be back and would recommend Hotel Ground27 to others.

Pros Stayed there for 5 days Nearby eatery and mall Less then 5min walk to subway Cons Cleaner only clean up the hair in the bathroom floor but not at the living area I am particularly coz I have young kid 5 days no change of mattress cover , I think at least in 5 days change one time will be good.

I think the service is great , but the ********* girl at the host is not really nice .