NewCZ Haeundae Residence

The room is big and clean with wonderful sea view but the service is unbearable with zero flexibility. Firstly, the check-in time is 4:00pm and check-out time of the room is 11:00am which is quite short. On the last day, we were out for a walk and encountered an incident so we just asked for 15-30mins late check out. But the staff was very rigid and rude to reject us immediately and told us that they will charge us even late for a minute. Then he even said, “You have only 5 minutes left.” We felt very bad at that time and we will definitely won’t come back.

The location of the apartment was good as it is a walking distance from the apt. However, some basic stuffs such as waste bin was not sufficiently provided. Maybe because it's still new. Overall, the stay is fine...

My family and I stayed here for two days. The hotel was absolutely outstanding. Super clean, great location, great room service, and great price. It's hard to further describe how great this place was in word. If you come to stay near Haeundae, Busan. you should absolutely consider this place. I highly recommend this place to anyone travelling to Busan. Thank you!

I stayed one night and was utterly horrified to discover what appeared to be menstrual blood stains on the bedding. This is not just revolting—it’s an unforgivable breach of basic hygiene and cleanliness standards. I am shocked that a hotel would allow such a disgraceful oversight. No matter how decent the location or service, the presence of bloodstains is beyond inexcusable. I urge everyone to avoid this place at all costs, and I will never return. The bare minimum for any hotel is cleanliness, and they have failed spectacularly in that regard. This experience was nothing short of disgusting and left me deeply appalled. It is unacceptable and a clear sign of gross negligence.

Residence is new, room is facilitated with advance technology. 4 pax yet Only 2 towels given for my entire stay. No room cleaning services at all, not worth the price. 3 stars service apartment at the price of a 5 stars hotel. There are much better options with this price.

The residences is fully equipped with all the things you need. Kitchen are very good. Automatic toilet is fantastic. Some points to be concerned are: - We booked for 4 people but hotel provided only 2 big bath towels with 4 small ones. We expect to get 4 big ones. - No bathroom foot towel is provided.