2 Heaven Hotel Seomyeon recensioner

Very bad, don't go to that hotel, the only good thing is location, but in this area you can find many better hotels. Literally made my trip I was looking for worse. This hotel wasn't even booked by me, but by trip.com as my original hotel planned some fire drill, therefore when I was already travelling to Asia they let me know about that and suggested this hotel as an option, I was literally going to the airport and had no time so just agreed to book for me...but I think that if they are booking they should look at the the amenities I had in previous hotel as I was for example relying on lagguage storage but this hotel doesn't provide that, moreover the check in is really late in the evening so you have to go through so much husstle. This really complicated everything and stressed me out. However, this platform to begin with should have stopped offering this hotel as it has so many bad reviews which are true, like for example bugs or cockroaches or whatever it is, this is unacceptable for ANY hotel! I tried to deal with it at the reception，they said the hotel is full so cannot change the room so I asked at least for a bug spray. Then I was trying to deal with this platform to do something about it, the good thing is they are really quick in responding but in this case not with resolving the problem. I had booked 2 nights so I was asking for rebooking at least the second night to another hotel, but they were saying that the hotel refuses a refund and basically if I would want to change hotel I have to book it all over again and pay for it without any money back. Also they just offered me around 900 points worth like 9€ which is not even a half of the hotel's price for night, I mean I wanted a place where I can safely sleep and as this hotel wasn't my 1st option to go and not my fault I expected better resolution.

Great location and the room was beautiful but a bit shabby. The mattress was really hard but the pillows were heavenly. I was initially told at check in that I was going to be charged a fee despite checking in not even half an hour after the alleged check in time, which I thought was weird. The hotel seems a bit understaffed. The towels provided were small in size and the only toiletries provided were hand soap and toilet paper.

The room smelled extremely bad, and it was dusty. They have an unusable bidet. The sewage odour creeped into the room and we were accused of not using the toilet properly when all instructions (at the register) were in Korean. The shower head was very rusty and even the bathroom sink moves. Receptionists were awfully rude and unhelpful. I will never recommend to stay here.

The hotel is close to a street where night life thrives, but that's the only good thing about it. There was a ton of black mould in my room, nothing ever dried in spite of having the windoe open all the way, all the time. When I turned on the AC some mould came out of it onto my bed, the overall experience was less than satisfactory.

Very bad condition not clean very dirty . Very bad smell. Reception also bad behavior

Don’t come here!! No shampoo,conditioner and body wash,no toothpaste and toothbrush,no hairdryer,no water (if you want to drink water you have to go to lobby) ,no hot water in shower,strange smell from the toilet🤮 Check in is after 18:00 (too late) All you can do there is only sleep

Cool bathroom, I enjoy it very much. Also I used a refrigerator for my salad, that was useful. But bathroom has a pit in it, so all the floor was wet, also the whole room was wet too because of hot air from the bath. And they have modern Japanese toilet, but I didn’t use it because it shocked me…

They will ask you to pay 20000 won to stay in the room even when booking consecutive nights, otherwise u' re supposed to leave at 11:30am and come back at 7:30pm leaving your luggages outside without custody. You' ll end up paying double the price.

everything was good. Good staff and location. it was really near the metro station

I stayed here just a few days before, and chose to stay here yet again after coming back from an excursion to Busan. The self check-in process is smooth even after the check-in counter is closed at late night. Perfect location if you arrive into Seoul train station at midnight, either from Korail or airport train. Even if all metros lines are closed. You can just walk to the guesthouse within 10 mins from Seoul station. During the day, there is a metro station at your doorsteps connecting to Seoul Station in 1 stop. The room is clean and warm. The owner is very friendly.

The room is big and ok. It's come with King size bed. The bed is solid hard which makes your body ache when wake up, and not comfortable at all. The is jacuzzi provided but not functional and the tub is leaking. The hotel not provided towel, already ask the staff but they said they only give face towel. The microwave located at the ground floor of the hotel. There is no connection lift to the parking. The lift is very dangerous for the kids, by baby hands almost got stuck when she tried to enter the lift, its suddenly close.

It's very dirty and smells bad. There is also a ridiculous practice that says you must check out at 11:00 and check in at 19:30. Fortunately, when I insisted, I stayed for 3 days without checking out. But it's a really stuffy and dirty hotel

Dirty room. Bad smell. Check in and out everyday during all period of time.

Good location near to Metro. Old facilities with no 24 hrs. reception. Frosted glass bathroom/toilet partitions are not acceptable to everyone.