Hotel Marcher

遠離這家酒店. 我們是下午 5 點到達這家酒店的，拿到房間鑰匙時，他們衹給你一把鑰匙，所以如果你是四人一組的話，這就非常具有挑戰性了。我們一進房間就聞到一股漂白劑或其他化學物質的味道，我們不知道那是什麼。我們要求換房間，經過一番爭論，酒店同意了。晚上，在我們哄孩子睡覺之前，我丈夫檢查了床鋪，以確保它們沒有問題。我們發現床單上到處都是毛髮，枕頭上也有**！我們感到非常噁心！由於天色已晚，我們無法退房，所以我要求他們更換床單，但他們所有的員工都煙味很濃，所以我和丈夫獨自一人給我們所有的床都換了床單！ 這還不夠，晚上其他房間還非常嘈雜，人們整夜拖着傢俱、開派對、抽煙，我們整晚一分鐘都沒睡着。當我們要求退房時，他們拒絕了，即使我們不想在那裡多住一晚。 儘管酒店拒絕承擔任何責任，我們還是預訂了另一家酒店。 不要選擇這家酒店，城裡有很多更好的選擇。

주인분이 친절하고 도움이 필요할때마다 도움을 받았네요 아주 만족하고 지냈습니다

適合家庭旅遊

服務人員很親切，環境也都很乾淨 住的算蠻開心的，謝謝。

I was honestly surprised when I saw that this hotel was only 2-star rated, because it felt like we got a really good deal. The room was HUGE and the bathroom was one of the biggest bathrooms I’ve seen in a hotel. The giant spa bath was a hit with our son. The hotel design was really cool, it kind of felt like we were staying in our own little apartment. There is an entry to take off/put on your shoes and food deliveries were made directly to our front door. We did find the lighting situation a little confusing as there were 2 separate wall panels and an all-in-one remote that could control the tv, air con and lighting. Each night it took us a few tries to switch all the lights off. Not a major issue, but just something to be mindful of. I assume the whole setup was designed to be quite traditional, so the mattresses were rock hard and not great on our joints. Probably not an issue if you’re used to hard mattresses or futons/floor sleeping but was a bit uncomfortable for us as we are used to memory foam. Overall, we enjoyed our stay and the endless food options available nearby. Staff were friendly and used translators to ensure we understood everything.

Hotel Marcher has a lot of things going for it. The rooms are among the biggest I have seen for hotels in Korea. They are clean and functional, and they provide all the necessities for a comfortable stay. The hotel is in a busy section of Busan and it is convenient to tons of restaurants and street activity, so if you like to be in the center of things, this hotel is a good choice. It is also close to the Line 1 metro and is only a few stops away from Busan Station. Staff are extremely friendly and accommodating. What keeps this hotel from a higher rating is the lax attitude toward smoking in the rooms. Marcher bills itself as being a smoke-free facility, but my room was very smoky when I checked in. The hotel was completely booked that night, so I had to sleep in a room that smelled like a dirty ashtray. Unlike other hotels that provide written warnings of fees if you smoke in rooms, there are no such messages at Marcher. Even when I was moved to a different room the following day, I could still smell cigarette smoke in the hallways and even seeping in at times to my bathroom. Smoking seems to be at epidemic levels in Korea, and it appears that Hotel Marcher is hesitant to fight what seems to be a national norm. If you don't mind the smell, this hotel is excellent. If you need a smoke-free environment, I would look elsewhere.