Playa Grande Resort

Spent 4 nights at playa Grande and it exceeded expectations. Rooms were very spacious with a view of the ocean. The location was also perfect being walking distance to the Marina/restaurants/nightlife. Will be returning again!

It's cheap but I'd pay more to not be treated as poorly. The people at the front desk will give you the run around. If you have a need, they will challenge you first as part of the culture. The resort was probably nice at one time but it is not maintained (most the gym equipment is broken). They talked me into a room that would be available sooner since I was there early and 4 hours later it was still not available. They told me they'd call me and they didn't. I went to check it out and the service people were all in a circle telling stories in the lawn an hour past checkin time. I also paid my pool tab with my family's help to make sure I tipped correctly and they called my room 4x ($2ea) to have me come back for something. I went back and it was already signed with a tip & the next day 4 people come up to me to address the same signed tab. They had me go to the front desk I was all over the place for no reason except to confirm it was my tab. I just kept signing the same tab. When I went to check out it was the same thing. They said I wasn't in the room I had so I couldn't check out so I went to my shuttle which they pulled me out of it to go back in and sign for a 0 balance. Seriously. Stay somewhere else. It's not even conveniently located to walk into town. I will say the people they hired to conduct activities was amazing. My family enjoyed pool volleyball and bingo and Christmas themed costumes on Christmas Day. Props to them.

The resort is beautiful, customer service is great. Location is perfect. The food however is just ok. Every restaurant on site has super bland food and at a high price point. Everything else was great.

Place was clean. Staff was helpful.

Excellent location! Rooms are perfect for families. Staff are amazing.

Really enjoyed the Playa Grande more so than I thought I would considering the price was very agreeable. Room was clean and met the needs of my girlfriend and I. The various pools and swim up bars were in excellent condition and the beach access was a plus. Would stay again!