Hospes Palacio de Arenales & Spa

Cuarto de baño antiguo y peligroso. Te resbalas y sale mal el agua caliente

Nos encantó, personal muy amable, todo muy limpio, volveremos

Bonito hotel situado en zona tranquila.

We have stayed here several times, essentially because it is so near the motorway on our way north or south. In spite of several negative reviews, we have always found our experience to be exceptional. My husband is in a wheelchair and the staff have always been extremely helpful. Our accessible bedroom / bathroom has been first class and we have never had trouble booking this particular room, along with the one next door for my son who travels with us to help. We’ve found all facilities and meals to be more than adequate and stay regularly.

Not just a hotel, but an oasis! After an overnight flight and then a 3+ hour drive from Madrid airport, Hotel Hospes de Palacio Arenales & Spa was just what we needed. We luxuriated by the pool and were fortified with snacks and drinks at the pool bar. We also booked an hour in the spa, which was refreshing. The staff was unfailingly polite and helpful. The only negative was that there was a Saturday night wedding, and we could hear some of the guests noisily tromping through the hallways at 2am.

This is rated 5* but I would put it at 4* really and it’s a good hotel for that rating. Our second visit here, it is conveniently situated for drives through Spain, a few kilometres outside of Caseres, a lovely, historic town for a stroll, and not far from the motorway. The countryside around the hotel is lovely. Excellent free surface parking and electric charging, and, importantly for us with a classic car, secure, underground parking for 15€ per night extra. The staff are excellent as are the rooms. We didn’t use the spa, not something we enjoy, but the outdoor pool, garden and cafe are all well maintained and managed with plenty of sun beds or cabanas. The stork nesting poles and their occupants are added interest! For me it’s the food offering that lets the hotel down. Breakfast feels a little basic and, as others have said, the pastries don’t seem fresh and the fresh fruit choice was limited. It’s 23€ for breakfast and I don’t feel it was worth that. The restaurant was a disappointment too. The standards from the kitchen are not of 5* level in my opinion. That said, we ate adequately for an overnight stop, the staff are very good and we will probably stay again as it is so convenient. Just expect 4* rather than 5*.