Mercure Cairns

The lighting of the hotel room can be improved.  The emergency contact button doesn't work well.  No 24-hour reception service. However, the staff is helpful and friendly.

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Beautiful location, clean and thoughtfully designed room and bathroom. The amenities are all provided and the team is very professional. Nearby Esplanade, cafes, Woolworths. Parking spots are often available in front of the property on the street.

Very comfy and rooms are very spacious .. friendly staff amd walking distance to many Cairns tourist attractions

The hotel is conveniently located but it doesn’t look like a 4 star hotel. I say it is more like a 3 star hotel.

Great location, amazing service and hotel room.. staff are very friendly. Had the pool to ourselves which was amazing.