Hides Hotel

At the Cairns City, Uber to the hotel about $25, stayed there 4 night. Joined the day tours to waterfalls. Great trip

Good points: Room was spacious and clean. Aircon and wifi worked fine. Was in a good location. Quiet, dark, comfy bed. Good value for money. Could be improved: Communal areas really dirty. Lift didn’t work the whole time we were there. No one on check in (apparently they text us with instructions but we didn’t get a text)

I paid up front for 4 nights and on arrival was asked for a $100 deposit. I paid and went to our room. The room was decent but at night you can hear drunk people at 2.00 am, just like a window was open. The cleaning staff failed to replace the coffee and the milk containers were solid. On departure the reception told us that the $100 would not be deposited in their bank. One day later the money was removed from my credit card. Please AVOID this hotel as there are better ones in the Cairns CBD.

Great spot in town

It would be great to clean up a little bit more even during our stay, and the door is rather thin so we can hear sounds outside whenever someone is passing by. The elevator was out of order for one day so we have to use the stairs but it was repaired quickly.

I forgot his name who helped us for check -in . He was so nice i really appreciated his kindness. He recommended us few local restaurants and Hides hotel's history as well. It was very impressed. He was a asian boy. Thanks !