RAMAGE HOTEL & RESORT

great staff and location

離展館近才選的，位置理市區遠，屬於度假村，低層客房，設施比較陳舊，早餐屬於量大管飽的5個套餐，附近也沒啥逛和吃的；服務還算可以，及時處理各種問題。

This hotel was terrible. Do not be deceived by the pictures like we were. This place is filthy, the bedding looked like it wasn't washed from the previous people who used the room because the flowers they use to make "cute" designs was found on the inside of my bed along with very questionable stains and marks. Our room had 1 less towel, and we were 2 people sharing. When we asked for another towel in the evening, they said they don't have at that moment they will send one to our room the next morning. I am still waiting for that towel. At check out, the staff also accused us of eating their packed nuts from the mini bar, which we did not do. They insisted the cleaning staff said the packet was gone from the room. We didn't even spend time in the hotel because the hotel was filthy and we really only needed a place to sleep for 1 night. The man with the glasses at the front desk was very rude at check out. They also "stored" our bags outside in the boiling hot sun. If we knew they were doing that we would have kept our bags because we had food stuff and desserts in our bags. Our bags were left outside in the sun for over 4 hours. Thank goodness our stay was 1 night because I wouldn't have survived a second night. That one night was the worst sleep I've ever had, sleeping on top of dirty, questionable bedding.

If I could give zero stars, I would. A Terrible experience. Dirty hotel, service staff were rude and unhelpful. The bedding had stains and was dusty. Left our bags in “storage” in the sun for 4 hours. Rooms had no toilet paper and when we asked for more, we were told there isn’t any? We carried our own bags in and out of the hotel. Didn’t even bother with breakfast because everything was filthy. Don’t waste your money.

Hotel structure is big and very comfortable. There are many restaurants a trail to exercise with jogging, kids area, fields to play football tennis anf even paddle. And there is a beautiful swimming pool just in front of the rooms! Staff is very kind and very attentive. Highly recommended!

اسواء تجربة يمكن ان تراها في تمضية يوم على حمام السباحه لاول مره في حياتي ارى انا حمام السباحه بياخد فترة راحه في اوقات الذر ه من الساعه ١ الي الساعه ٢ ضهرا ومع ذلك يسمح بنزول العوامات المساجرة من الفندق ويسمح لبعض الاطفال بالنزول في حمام السباحه دون باقي الزوار الاكل المقدم على حمام السباحه اقل من عادي يمكن وصفه باكل كافتريا مدرسه لا اكثر بالاضافه الى اغاني المهرجانات التي لا تتوقف وفي حال فكرت في تقديم شكوى سيكون الرد اننا سنوصل صوتك للاداره