Panorama Ramsis Hotel & Cafe

My first stop in the trip. The location and service is wonderful. Staff are friendly and helped and suggested the trip nearby.

Worst Hotel Experience Ever This was by far the worst hotel I’ve ever stayed in. The service was awful—every time I reported an issue, they either ignored it or forgot. I called the receptionist multiple times and kept hearing, “We’ll send someone,” but after waiting 2-3 hours, nothing happened. When I went downstairs, the receptionist was on her phone, clearly not bothered. The Wi-Fi was useless, the shower had no curtain so water flooded the bathroom, and the “city view” room I paid extra for was a complete lie (photos attached). The AC only blew cold air, making the room freezing when heat was needed—why advertise AC if it doesn’t work? I asked to speak to the manager several times and was promised he’d be there in an hour—five hours later, still nothing. Loud streets outside are understandable, but the hotel’s lack of care is not. I hope they take this feedback seriously and improve for future guests because I was clearly failed as a guest here. Never coming back. Avoid this hotel at all costs.

It nice hotel in good location but it's very noisy night time and the hotel has changed name to Fontana hotel

The staff were friendly and good. The location and the view wasn't that good, my shower was broken but the staff came to fix me as soon as I complained. The water was cold so that's a minus point and it was going under construction so a bit noisy.

Surprised 🤨 When I arrived at the hotel I didn't find my booking! Trip.com assistance helped me out in a few seconds. Front desk 🥹 Wasn't helpful at first but then all was good. The reception manager was of great help. Underrated 👌 The hotel, the rooms, and the staff are underrated. I only payed $10 per night, and I think it deserves more. Recommended ✌️ If you're planning to stay in Center Cairo, this hotel is in the center of Ramsis Square, with all transportation options around. It's even a good cheap option for near-airport stay. Advice 👋 After booking, reach out to the hotel via their attached mobile number over phone, or better over WhatsApp to confirm the booking and avoid overbooking room issues.

I like it very good stuff and rooms …Don't forget to try the sea food spaghetti & pizza cooked by Chef Ashraf, it's very delicious