Waldorf Astoria Cairo Heliopolis

Waldorf Astoria Cairo Heliopolis recensioner

Waldorf Astoria Cairo Heliopolis

4948+RFR, El-Orouba, Sheraton Al Matar, El Nozha, Cairo, Cairo Governorate, 11732, EgyptVisa hotellinformation
Waldorf Astoria Cairo Heliopolis
Waldorf Astoria Cairo HeliopolisWaldorf Astoria Cairo HeliopolisWaldorf Astoria Cairo Heliopolis
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Gästrecensioner

4.6/5
Utmärkt
49 recension
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.5
Renlighet4.7
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Alla recensioner(49)
Positiva recensioner(25)
Recensioner med foton/video(7)
Utmärkt vistelse!(8)
Utmärkta rum(6)
Vänlig personal(5)
Utmärkta bekvämligheter(4)
Negativa recensioner(1)
Anonym användare
Rum Deluxe King
Bodde på nov. 2024
Par
28 recension
5.0/5
Enastående
Publicerades 23 dec. 2024
Hotel near airport - around 10 minutes by taxi. Clean and modern building, recommended to stay before or after flight
Översätt
Svar från boendet: Thank you for your great feedback! We're glad you enjoyed the convenience of our location, just a short taxi ride from the airport. It’s always a pleasure to provide a clean, modern, and comfortable stay for travelers. We look forward to welcoming you again, whether before or after your next flight!Yours sincerely,Waldorf Astoria Cairo
FL
Deluxe-rum med 2 dubbelsängar
Bodde på nov. 2024
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
good food Good service Will choose again and share with friend
Översätt
Svar från boendet: Thank you for your kind words! We’re so happy to hear that you enjoyed the food and service. We can’t wait to welcome you back and are grateful for your recommendation to friends. Looking forward to your next visit!Yours sincerely,Waldorf Astoria Cairo
Darwish
Accessible Deluxe Room
Bodde på dec. 2024
Familj
1 recension
1.0/5
Publicerades 29 jan. 2025
This site is a working site like *********** or Travago or others. The correct description of this cafe is a platform where hotels and companies register and make reservations through it, but the one in control is the hotel or company only. This site does not provide any support and I have retrieved what is not right for those who are entitled to it. Two hotels were booked through this site, and the family had a bad cold spell that prevented us from traveling. We bought the plane tickets and sent them to the hotels 48 hours in advance. The hotels refused to return any dollar from the total $2,500 booked for the two hotels, and the site did not take any followers or action. God is sufficient for us, and He is the best Disposer of affairs.
Översätt
Svar från boendet: We are sorry to hear about the challenges you faced with the booking process. It sounds like a frustrating situation, especially when unexpected circumstances prevent travel. Unfortunately, as the site is primarily a booking platform and not directly involved with hotel policies, the best course of action would be to reach out to the individual hotel management for any assistance regarding refunds or cancellations. It’s always our goal to ensure that travelers have a seamless experience, and I hope your future bookings are smoother. If you need further guidance on how to handle these types of situations, we’re here to help.Take care, and may your next journey be more enjoyable!Yours sincerely, Waldorf Astoria Cairo
Bonnie Yang -baomin
Rum Premier med 2 dubbelsängar
Bodde på dec. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 5 feb. 2025
房間乾淨明亮舒適，大堂氣派，距離機場10-15分鐘，推薦給第二天趕飛機或者當天飛機抵達開羅的朋友。 周邊10公里內有大型商場和超市，可以買買買。早餐可以點單+自助，蠻精緻的，品種不是很多。 床很舒服，下床還有鋪一個腳墊。
Översätt
6/12
Svar från boendet: Dear Bonnie, Thank you for sharing your experience! We're delighted that you enjoyed the clean, bright, and comfortable room, as well as our grand lobby and convenient location near the airport. It’s great to hear that you’d recommend us for travelers with flights and that you found nearby shopping options convenient.We appreciate your feedback on breakfast and will take it into consideration. Glad you loved the comfy bed and the thoughtful touch of the foot mat! Looking forward to welcoming you again soon. 😊✨Yours sincerely, Waldorf Astoria Cairo
SunHengYen
Svit Deluxe med 1 sovrum
Bodde på feb. 2025
Familj
4 recension
4.7/5
Otroligt
Publicerades 14 mars 2025
到餐廳時有另外一群人在用餐，刻意區隔了自助晚餐的區域，餐點也不同，都已經買了這麼高等級飯店的晚餐，卻又有所區分，令人不悅。
Översätt
Gästanvändare
Rum Deluxe King
Bodde på nov. 2024
Par
63 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
真的很棒的一家酒店 在埃及最好之一了 床品很舒服 也是超有性價比的一家酒店 工作人員很有服務意識 周邊吃飯也是很方便 離機場比較近
Översätt
Svar från boendet: Thank you for your fantastic review! We’re thrilled to hear that you found the bedding comfortable, enjoyed the service-minded staff, and appreciated the convenience of our location. We always strive to provide great value and are so glad that you experienced it during your stay. Looking forward to welcoming you back for another great visit!Yours sincerely,Waldorf Astoria Cairo
Aziz
Rum Deluxe King
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
كل شىء كان رائعا بدءا من الاستقبل حتى خدمات الغرف والكونسيرج
Översätt
Svar från boendet: Thank you so much for your wonderful review! We’re delighted to hear that everything from the reception to the room service and concierge met your expectations. We’ll be sure to pass along your compliments to the team. We can’t wait to welcome you back for another exceptional experience!Yours sincerely,Waldorf Astoria Cairo
Anonym användare
Rum Deluxe King
Bodde på nov. 2024
Ensamresenärer
8 recension
4.2/5
Mycket bra
Publicerades 22 dec. 2024
開羅環境相當好的酒店，入住的時候前台的女接待態度很討厭，一開始給個樓層很低的，讓換高樓層還**，給的房間號也特別不吉利，房間風景也市最爛的，開窗就是開羅很臟的街區，衹能説這個酒店也就是中庭的景值點價格，房間倒是很大
Översätt
Svar från boendet: Thank you for sharing your experience with us. We're glad to hear that you found the room spacious and the atrium view worthwhile. However, we sincerely apologize for the challenges you encountered with the initial room and the check-in process. This is certainly not the level of service we strive to provide. Please rest assured that your feedback will be reviewed with our team to ensure that future experiences are smoother and more enjoyable. We truly hope you'll give us the opportunity to welcome you again for a better stay.Yours sincerely,Waldorf Astoria Cairo
Anonym användare
Rum Premier King
Bodde på sep. 2024
Res med vänner
2 recension
4.5/5
Utmärkt
Publicerades 8 nov. 2024
位置稍偏，離市中心各個景點約有二三十分鐘路程，達不到華爾道夫的水準，但勝在是新酒店，基本能滿足預期，
Översätt
Svar från boendet: Thank you for sharing your thoughts with us. We appreciate your understanding regarding our location, and we’re glad to hear that the hotel met your expectations. We’re continuously working to improve and elevate the experience, and your feedback helps us tremendously. We hope to welcome you back soon for a stay that exceeds your expectations!Yours sincerely,Waldorf Astoria Cairo
Hanlegehan
Rum Deluxe King
Bodde på dec. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 12 jan. 2025
在埃及，這家挺不錯了，房間挺大，早飯能吃，價格合適，服務不錯
Översätt
Svar från boendet: Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with us, from the spacious room and delicious breakfast to the service and value. We look forward to welcoming you back for another wonderful stay!Yours sincerely,Waldorf Astoria Cairo
Zhangerjun
Rum Deluxe King
Bodde på sep. 2024
Res med vänner
9 recension
4.0/5
Mycket bra
Publicerades 25 nov. 2024
還可以吧 離機場比較近 剛開還是有點味道
Översätt
Svar från boendet: Thank you for your feedback! We’re glad to hear that our location was convenient for you. We truly appreciate your understanding as we continue to fine-tune our services and spaces. We hope to welcome you again soon for an even better experience.Yours sincerely,Waldorf Astoria Cairo
Gästanvändare
Deluxe-rum med 2 dubbelsängar
Bodde på aug. 2024
Affärsresenärer
31 recension
5.0/5
Enastående
Publicerades 25 sep. 2024
位置非常好 服務很到位，早餐品類非常豐富！
Översätt
Svar från boendet: Thank youuuu
Gästanvändare
Deluxe-rum med 2 dubbelsängar
Bodde på dec. 2024
Familj
17 recension
4.7/5
Otroligt
Publicerades 4 feb. 2025
房間相對寬敞，設施還不錯
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and the facilities. We hope to have the pleasure of welcoming you back for another comfortable stay.Yours sincerely,Waldorf Astoria Cairo
Gästanvändare
Rum Premier med 2 dubbelsängar
Bodde på nov. 2024
Res med vänner
9 recension
5.0/5
Enastående
Publicerades 19 dec. 2024
房間很好，户外泳池恆温舒適
Översätt
Svar från boendet: Thank you for your lovely feedback! We’re thrilled to hear you enjoyed the room and had a relaxing time at our heated outdoor pool. We look forward to welcoming you back for another comfortable and refreshing stay!Yours sincerely,Waldorf Astoria Cairo
Duoduodidai
Rum Deluxe King
Bodde på nov. 2024
Res med vänner
5.0/5
Enastående
Publicerades 26 dec. 2024
還挺舒適的，大廳比較氣派
Översätt
Svar från boendet: Thank you once again