Alua Suites Las Rocas

Ls ubicación del hotel muy bien. La limpieza dejaba bastante que desear, encontramos pelos en la ducha antes de usarla nosotros, y manchas de comida en la mesa dem comedor. Las instalaciones de la habitsción estaban llenas de desperfectos: óxido en el espejo, cal en el grifo de la ducha, la mesa de madera rota... Además, pese a ser una habitación con cocina, no disponía de nada para poder usar la cocina, ni una sartén, ni ollas, ni ningún tipo de utensilio para poder cocinar o lavar los platos, solamente venía equipada con dos platos, dos cubiertos y dos vasos. En cuanto al resto de instalaciones, el desayuno bufet muy bien, variado y completo y el lugar del restaurante muy bonito. No usamos ninguna instalación más, pero sí que nos dio pena que no tuvieran en uso la piscina natural. El trato recibido es mejorable.

직원은 친절합니다. 밥이 맛이 없습니다. 시설은 노후 되어 있습니다.

交通實在是有點不便，讓酒店幫忙打車到calo de moro，等車等了倆小時，但是是旅遊旺季可以尊重但不理解:-P總體來説挺好的，南北走路十分鐘左右各到一個海灣。酒店的buffet真的很好吃，我怒吃！除了要提早約好車，最好是包車，其他沒什麼缺點。

Was oké

Overall this fantastic find for us really could do with a few small changes. Food is fantastic, always something for everyone unfortunately though they could be doing with the other hot plate station to maned to reduce the long queues at breakfast waiting for to be served. The pool area is also very good lots of kids having fun with a really good team of young guys and girls doing a great job with pool games ect . Now the pool bar ! Hard working team yet again serving great drinks but unfortunately they have no alternative to this either day or night. There is a massive lobby bar which has been closed all week. Not everyone wants to sit and watch a show every night so the pool bar becomes extremely busy leading to large busy queues. Overall this wee gem ticked so many boxes for us on a family holiday

Awful! Dirty - look area not cleaned once in 9 days. Pool had black mould and cracks everywhere and yellow staining which also left clothing stained. Hotel tried to say sun cream - if pool that stained shows not cleaned. Rooms tired. Mattress stained, sheets stained and covered up with pillow. Stains on curtain, Both our kids along with others cut their feet in pool. Blood spots still around pool over a week later - no cleaning, Food bland and repetitive. Fine for a couple of days but same every single day. Thankfully Cala d’or town short taxi away or Ting Ting train. Kids entertainment good but many facilities under maintenance so not accessible. Kids activities ‘under review’ not planned as shown due to lack of facilities and equipment. Hotel was not ready for season - busy with kids at half term and Astro and volleyball court could not be used. Broken nets for pool awaiting delivery. Never again!