Gästanvändare
28 oktober 2023
I made a small mistake in booking. I contacted them within 30 seconds of having made the mistake which was simply to change my dates for the correct dates. Correcting the mistake was well within their ability as per the rules of the booking site. Rather, they just decided to keep my money. While legally they were in their rights to do so, it was an absolutely inhuman, greedy decision. I would not stay with such greedy people ever again and recommend everybody not to either. To top this off, they completly lied to me claiming that it was outside of their ability to change this despite both of us seeing, in black and white, in plain english, that they could literally do it in one click. Greed and evil.
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