Insotel Cala Mandia Resort

Just returned from a stay at the end of the season (22-29 October) in this wonderful hotel resort. We are a family of 4 (kids 7 & 9) and travelled with 3 other families with kids too. We booked a garden room (ground floor) in Area C (family area). I had read some pretty awful reviews before travelling and was nervous about what to expect. Fortunately, those reviews seem to be the minority with most staying here having a positive experience. We landed in Palma around 5:30pm and it took around 1 hour to get off the plane, go through border control, collect t baggage and find the TUI transfer bus. Keep in mind there were toilet stops along the way for kids etc. The transfer took us around 1 hour from Palma airport to the hotel, but we were the first to be dropped off. We arrived around 7:30/8pm and checked in. I had forgotten about the tourist tax but no big deal. We were advised that we could beach hire towels for the pool for €20 per towel, you can change these for fresh towels twice a week and on return, you get your €80 (4x towels) back. [Tip: keep the receipt for hiring the towels as you need that for getting the refund. You pay for the towels at reception but collect at the info centre at the entrance to area C.] After checking in, we went to the room to drop off our luggage and then to the buffet restaurant for some dinner as it closes at 9pm. Our room was lovely. It probably is due a wee upgrade in decor but wasn’t too bad. There was a separate bedroom for parents with 2x single beds pushed together. Lots of wardrobe space and space around the bed to get unpacked and luggage stowed along the wall. Kids had 2x single beds in the living room space. We had doors leading out to a patio undercover with table and chairs and two sun loungers in the garden. The air conditioning was good throughout the holiday. There is a small fridge is the room if required. The bathroom is spacious and has a shower over bath and our towels were changed daily. We stayed in room 2006 and it was right across from the splash park and a very short walk down the stairs from the pool - would highly recommend this area to stay in. In area C there is the Insi splash park with flumes and small pools and there is also a baby pool and bigger pool (max depth 1.3m) and a small pool near Insi kids club. There are a few different parks and tennis courts too. There is the Surf restaurant which we used for buffet lunch most days and it has bar service too. Food was fabulous! Kids can help themselves to ice cream. Drinks are generous with half gin / half tonic - beware! :) [Tip: drinks are served in small plastic cups or small wine glasses. Being yourself a plastic pint glass or gin glass etc on holiday for larger serving] The hotel has a spa (€), arcade for kids, indoor play room, indoor pool (€), and some a la carte restaurants. Due to it being the end of season, quite a lot of the a la carte restaurants were closed. We did fine at the Fifties diner one night for free whic

We are a family of 8 aged 22 months to 64, (3 generations). We had 3 rooms, all rooms were together as we had requested which was great. Quite a big resort so took a few days to find our way around and areas that suited our family but there really is something for everyone. Had a great time. Was also close enough to walk into Porto Cristo and The Caves of Drach.

The staff were lovley and I had a great time with all the facility's, the food was always lovely and the drinks were great, the heated pool in the spa was amazing defo go and see that, the pool beds were so comfy to sit in while sun bathing, the shower in the room was great good temp and pressure, really recommend this hotel

staff are really nice and helpful, the rooms are very spacious and cleaned daily. the hotel is very clean, three pools including an adult only area which is great for relaxing, a lot of variety for food and they even have snacks in between meals which is great if you are out and miss a meal! heated pool in the spa area which is included if you are all inclusive which is brilliant! including a sauna area. only a small walk from the beach….by far the best hotel i have been too so far! 100% recommend!

Stayed here in Easter holidays with my children, one is autistic. Found the hotel to be really accommodating to my sons needs. Recognised sun flower landyard for meal times ect. Entertainment is great on an evening and through the day. Always something to eat at meal times as alot of choice available. Plenty of activities , areas and entertainment for the children. Only thing disapointing was the jacuzzi and fountains not on / working in the south bar pool area.

David went out of his way to solve any problems immediately, he was very friendly and accommodating. Dianne from house keeping too was very helpful. Thank you very much x. We would love to come back in the near future as we had an amazing time!!