Zafiro Cala Mesquida

Just got back from a 5 day family trip and was very impressed with the hotel facilities and staff. Resort was not busy, plenty of sun loungers and seats available at all pools. Hotel grounds and facilities immaculate, staff polite and approachable, food was great and plentiful. Beach very close and sea was gin clear. Couldn’t really fault it for a short Easter trip.

Absolutely gorgeous views from our room which had pool view stretching out to sea view😍! All staff 💯 % professional frm Front desk, Food & beverage staff & their lovely GM Lorenzo to House keeping all amazing 👏. Platinum service with a smile 😃

Location - beautiful. Weather - warm and mostly sunny. This part of Mallorca was remote, quiet and unspoilt with dramatic scenery. The beach (a few minutes walk from the hotel) was a large stretch of golden sand, some days the sea was quite surfy other days calm. Sea temp was lovely for swimming. There’s a small takeaway cafe on the beach. You can also walk along the coast to other beaches. The only drawback is the transfer was nearly 2 hours on a coach as you’re the last stop. Hotel and pools - the hotel was lovely and the variety of swimming pools fabulous. I was worried in May the water might be cold but it wasn’t. Kids spent ages in the main pool and the kids pool with the slides. However we all loved the small swimming pool over on the park side of the hotel (opposite side of small road to main hotel). Quiet, leafy and sunny :) We also loved the oasis pools which were heated and had Bali beds and a view of the beach. The kids also enjoyed the kids pool discos at 4pm and the running mat. You can only change pool towels on certain days and at certain times which I understand to some extent but it’s annoying depending on when you arrive and also we missed it when we went out for the day. Room - we were given a room in the main hotel even though we’d booked a park room. There was some noise from the entertainment and probably would have preferred the quieter park location. The room was big though, one bedroom with sliding doors to living area where the sofa bed was for the kids. Small kitchenette and I’d asked for a kettle which was provided. Small shop near hotel where you can get milk and basics. There’s a Lidl by the bus stop on way to Cala Ratjada. Food - overall a good selection and enough choice for vegetarians. There are two buffet restaurants. For lunch you can order from the bar restaurant by the pool which was good quality or use the buffets. There’s also an a la carte restaurant which you can book for one night if all inc. Good selection of cocktails and kids cocktails and frappes/ milkshakes included in all inc. Unfortunately I was sick on the second to last day and two others then were sick on way back/ when we got home. The buffet restaurants need to increase their hygiene- one obvious thing that could be done is disinfecting tables between customers not just wiping with a cloth. We asked housekeeping to do an extra clean of our bathroom and towel change which they did no problem. Entertainment - evening entertainment was quite good, we enjoyed the bubble man and the flamenco dancers who involved the children. Kids club we went to once and there was plenty to do, but we preferred the beach and pools. Nearby attractions - we got the local bus to Capdepera and walked up to the hilltop castle which was beautiful, amazing views. Then the bus on to Cala Ratjada where there is a marina and cafes/restaurants etc. We also walked along the coast from Cala Mesquida to Cala Torta and walked back on inland path. Overall we had

Absolutely fantastic holiday from start to finish, don't understand the poor reviews on trip advisor, we stayed in block 2 In main complex, rooms where always nice and clean, we went all inclusive when we arrived at the hotel, it was well worth it with 3 children plenty of lollies and ice cream to choose from, we ate in both the caprice and Marco polo restaurants always plenty of food to choose from, the lunchtime menu was fantastic plenty on it for fussy eaters, the nachos where a hit for my kids. All the staff where brilliant from the cleaners right to front of house always very accommodating if you had any queries, all In all I would definitely recommend staying at this hotel definitely worth the 4 stars that it's got.

The hotel is rated at 4 star but I’d say it’s more of a 3 star. Everything is just ok. Everything seems abit old and tired and needs a serious renovation. We booked the best room which cost around an extra £1300 which I wouldn’t recommend. The room itself is old small and very tatty with no mini bar or even coffee facilities. On arrival we even had to carry our own cases to our room which I’ve never experienced at a hotel before. We stayed in block 6 and the lift was broken for 4 days we stayed on the 3rd floor so everyday had to walk a 7month old and a 2 year old up and down stairs. The good points are the food is pretty good on the whole but it’s absolute chaos in the buffet with everyone flying around petrified they may miss out, the pools are good and the beach is nice. I wouldn’t recommend the Al a carte restaurant either it’s basically just the buffet food served at a pool bar next to a kids area. Mesquida itself is very quiet with nothing to do, highlight was visiting the stray cats! Overall we’re a bit disappointed with the money we have spent and the experience we had considering the stay we had at Zafiro Antratx which was amazing. I don’t think we’d ever return to be honest

We booked a 4 star bedroom and at the check in they give to our group 3 bedroom out of the main build hotel - in a 3 stars Aparthotel. Really bad bedrooms, broken wardrobes, mirrors, doors, etc. We slept one night in a horrible bedroom. After discussing with the reception manager they give us another bedroom at the Hotel. You need to have confirmation that is a 4 stars hotel.