Hotel Bagatel Goa

Don't book this hotel they do not have ac room in the hotel but they take booking of that. Very bad hotel and the lady on reception will tell you ac is getting repaired till then take non ac room but the fact is they do not have ac room.

Hello mmt/future patrons, i booked this hotel which is on calangute to baga road for a two days ***** with my friends. It was our first time visit to goa, which went into rainfall and totally washed out. Due to cyclone or unpredictable climate changes the hotelier could have given options like change of dates or cancellations. However there was no such choices provided by them, due to which we were forced to go there or else completely waste our booking amount. Moreover we complained couple of more concerns with the hotel people, for which the response was to adjust with the situations. 1. Ac was not properly working - it’s an issue from electrician department, please adjust was the response given. 2. No hot water or geyser availability - hot water boiler is not working, please adjust was their response. 3. Neatness issues (cockroaches and bees) - we will check for another room, if available you change. Finally there was no other room provided and the same comment came “please adjust” i won’t prefer this hotel for stay in future and won’t recommend for families, business individuals & friends as well.

The hotel had no restaurant facility. Even for a cup of tea, we had to go out of the hotel. Cleanliness-0, washroom was to bad, room was stinking, breakfast was not given, airport transfer discount was not given. Horrible stay experience

Firstly, when we arrived, our checkin was delayed by two ours and later on after two hours, we were informed that the only room available was an non ac room, whereas we paid for ac. Secondly, the hotel rooms are though spacious, but are not at all clean, the pillows were dirty and without pillow covers, and when we asked for pillow covers, we were told that the laundry has not come yet, so we will have to wait till the next day, again the bathroom was not clean, there were a lots of cockroaches in the room, the fridge was not working. And the hotel staff did not seemed to be bothered by any of our complaints. We needed a water bottle, which we'd been asking since the checkin, we did not get any, and when we called the number provided by mmt, the owner was so rude to as us to ckeckout at 11 pm in the night (we had to call the number because there was no one available at the reception and we were not provided with any other alternative number. When we hung up, the owner called us the next minute asking that check out kyu nag i kara ab tab, and when we asked for a refund, he said aap bas checkout karo. There were literally stains on the walls of the room as well.

Not maintained at all, fungus in room, flush not working, pool not cleaned since last year, linen not washed. We checked out after 1 day without refund (as mm t and the owner refused to cancel booking and refund for the 2nd day. We had booked for 2 days.

Simple as not good stay worst. Not worth for money we could have taken stay for rs stay locally which we get in goa. Which was much better