Gästanvändare
4 juli 2025
A mixed review Location was perfect The staff on reception leave a lot to be desired, except one lady who checked us in (26/06/25 9pm ISH in case management would like to pass this on). The rest miserable, very little customer service skills, blunt and not welcoming at all. Th entertainment rep was outstanding lovely guy full of energy. Not enough sunbeds for the size of the place. And then the usual people saving 5/6 sunbeds for kids who don't even use them. Away for hours on end. Irritating. Cleaning staff are wonderful rooms cleaned every day and towels and bedding changed regular. Very friendly and work so hard. The lady at the outdoor bar, by herself, it was busy she was trying to maintain he area, serve out the food, serve the constant queue of people. The complex needs some investment, bathrooms dated and signs of leaking. We discovered you need the remote from reception for the air con as otherwise it's on, off, hot, cold at all hours. Safe again have to pay for. All these little things and added extra which is annoying. Would we go again, sadly not.
Översätt