Hotel Ereza Mar - Adults Only

Excellent Service , however be aware that i purchased through trip.com the hotel did try to charge me an extra £100 euros , because the deal i paid for wasn’t the price set by the hotel, however after the Receptionist spoke to the manager , they honoured the price i paid , all in all from start to finish took about 20 mins , the Room with a sea view was absolutely stunning, i thought the room had no electric , however a quick pop to the desk explained that the key card you use to get into the room goes into a slot in the entrance way to turn it on , ( quick suggestion to the hotel maybe explain this when you give out the room cards ) Having stayed in a different hotel previously i didn’t know what to expect , i’m happy to say i will be back , its at least 2/3 minutes walk to the beach , has disabled access which is great , lifts are in the lobby to allow higher floors, they have a chill out zone thats open from 9am which has rooftop jacuzzi’s ,sauna and stunning views over the sea , it also has two pools one inside the complex and another outside, The breakfast while inconvenient at times having to go downstairs to eat, ( they do have room service however at €10 was not something i wanted to pay personally it was a nice touch though ) was plentiful to say the least they had a large variety to cater to everyone . The receptionist were brilliant even with a slight language barrier , some are multilingual in any event , my advice learn some words in Spanish helps a lot ! The Room itself was absolutely spotlessly cleaned , fresh towels and bedding changed daily by the cleaners , with little heart chocolate’s was a nice surprise one slight issue for me unless you want to be woke up at 8/9am with the drinks bar i would fully use the do not disturb sign , The hotel has a massage and therapy i used the 2 hour service and both the husband and wife are an excellent edition to the hotel , they cater to a range of injuries , we even joked that my back was as hard as wood , they worked in tandem and gave one of the best massages i have ever had and i’ve had quite a few over the years. There are quite a few places to eat , however the restaurant which is about 1 minute walk from the hotel has the most amazing staff and the food is great, the prices are reasonable to. Now i know this is an adult only hotel so i was expecting the hotel to be loud in the evenings until the early hours , and while this was at the end of June 2024 i heard little in the way of noise passed 1am. Being the night owl having the sea view and listening to the sound of the waves at 1/2/3 am in the morning is the most peaceful i have felt , thank-you Ezra Mar for the Wonderful Memories. All in all it was an Excellent stay , I Will be back thats for sure , Thanks to all the cleaners and staff at the hotel , what a pleasurable experience.

Never a 4 star hotel. Food was terrible the worst I have ever encountered on an all inclusive. We ate out most nights which added to the expense. Entertainment was awful. I found some of the staff to be rude it was like you were a burden to them. Never again I would definitely not recommend this hotel.

Let's start with the positives, this hotel is ideally located right on the promenade near to the centre of Caleta de Fuste. Most of the staff at the hotel are very nice, especially Lorena who goes above and beyond to be friendly and is a credit to the hotel. Also the cleaning staff who keep everywhere as clean as possible. It's cheap to stay there, however there is a reason it's so cheap! That's it for the good points the rest is dreadful, anyone who thinks this is a four star hotel obviously hasn't stayed in a four star hotel. The food is awful in the buffet restaurant, not that it is ever fantastic with this style of catering but it is the worst I have ever seen. The hotel itself is in need of a complete refurbishment, we actually saw some people in suits wandering round with clip boards so maybe they are planning a refurb or they have sold it to a company that can make it a four star hotel. In both of the rooms we stayed in, because the first was worse than the second, there were gaps in the floor tiles where they were lifting! Also wallpaper that was coming off the walls and shower door that was't on it's runners. When the apathetic reception staff got their maintenance people to come to fix the door, they gave up and shrugged their shoulders leaving it as bad as when they came. The location is four star, not the hotel.`` I don't normally leave adverse reviews, but please, this place is dreadful, spend your money somewhere else.