QC Grand Hotel Villa Arzaga Garda

Роскошный отель в историческом палаццо, в красивом тихом месте. Вокруг красота и спокойствие: холмы, пруды,уточки, поля для гольфа, сосны. Очень удобная постель, большая теплая ванная комната, приятная косметика. Шикарный завтрак. В СПА множество локаций, даже при большом количестве посетителей всем хватает места. Новогодний ужин и аперитив были весьма изысканны.

Отличный отель с прекрасным спа

Nuovo Hotel Spa nell' ambito QC terme. Molto bello e funzionale. Molte persone "giornaliere" ma i sevizi non ne risentono. Stanno lavorando per assicurare agli ospiti Hotel un servizio "personalizzato" Manca al momento un ristorante ( ma non credo ci sarà mai) ma di fame non muori fra colazione a buffet, spuntino pomeridiano e cena light con poche ma valide alternative.

I booked this trip for my mums 50th birthday, and we thoroughly enjoyed our stay. If booking for a special occasion you can pay for a massage or a bottle of wine to be left on the bed but they don’t offer a service where they decorate the room/bed. You only receive access to the spa area when you get access to your room, we were able to wait in one of the side rooms with refreshments and the room was ready after about 20 mins which was nice as they said check in is 3pm. Checkout is 11am and you lose access to the spa at this time as well unless you pay around €60pp for spa access for the day, or €70 for late checkout (6pm). We stayed for 2 nights, the room was basic but very nice, beds comfortable and pillows good. You receive new robes and towels everyday, and there are some toiletries left in a bag in the bathroom for you to use: soap; shampoo; conditioner; moisturiser; body wash etc., as well as a Dyson hairdryer with some attachments. The toiletries also get topped up every day even if you have not used them, which is good as they only provide enough for one person in one bag. I have a dairy allergy and was slightly limited in what I could eat at the aperitif, only a select few breads and some olives. Everyone receives a platter with 4 jars containing olives, cheese, salami, and nectarine, however there is not much of each in the pots. There are various different drinks at this time, beer, prosecco, flavoured water etc. Breakfast was much better but still very carbohydrate based, just breads and cereal and then some fruit, jam/honey and boiled eggs. There are meringues and some dried fruit out with someone serving these as you walk around, and an area to pour yourself a cup of rosehip tea, but I did not see anywhere to get water throughout the day. The bathrooms in the spa area don’t seem to lock so we had to take it in turns to stand outside and guard the doors, which are frosted glass so when you’re inside you don’t feel as though you have much privacy. As the spa is fairly far away from everything it is difficult to get to so we had to opt for an uber which was £125 from the airport (Bergamo) to the hotel and £140 from the hotel to the shopping centre nearby the airport. Overall, I don’t think I would rush to book this one again but I highly enjoyed and recommend to all that are looking into it.

The hotel is a former Palazzo. Beautiful place with beautiful surroundings. Nice and warm staff. The rooms are a little bit difficult to find because the Palazzo it's a little bit of a labyrinth. The room are nice decorated and comfy. The bathroom amenities are not great. The breakfast is good. The restaurant hotel is good but you need to pay there because is not “connected” with the hotel so it's a bummer you carry on your money or credit cards. Anyway it was an amazing experience.

Won’t go back )Began stay with very bad room (303 dirty, hot, no shelves in cupboard or even a chest of draws for a 3 night stay. Complained and got moved to a better room but still not great. Can only describe as tired. Service was very poor … no bar service during day in hotel or around pool.