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Verifierade recensioner
Läge och interiör4.0
Bekvämligheter4.0
Service4.1
Renlighet4.2
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Alla recensioner(51)
Positiva recensioner(46)
Recensioner med foton/video(13)
Negativa recensioner(5)
Gästanvändare
Bodde på mars 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 29 mai 2024
Lovely hotel close to everything. Would highly recommend
Översätt
Chiggy
Bodde på juill. 2023
Res med vänner
2 recension
4.0/5
Mycket bra
Publicerades 27 juill. 2023
Great place and within good prices. Cleaning could be better.
Amenities in bathroom were not refilled.
Översätt
Vitaly
Bodde på oct. 2022
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 6 nov. 2022
pro: breakfast with sparkling wine
cons: awful service at reception
bad bed (need to change mattress)
Översätt
Gästanvändare
Bodde på juin 2024
Res med vänner
4 recension
4.2/5
Mycket bra
Publicerades 11 juin 2024
War ein angenehmer Aufenthalt, Preislich auch oke. Zeit für Frühstück und Checkout könnte besser sein als so früh sonst hat alles gepasst.
Översätt
Gästanvändare
Trebäddsrum med poolutsikt
Bodde på juin 2024
Familj
9 recension
3.7/5
Publicerades 8 juin 2024
해변이 가깝고 패스트푸드점이 많아요 피자헛 서브웨이 햄버거 스타벅스등 있어요
조식도 여러 메뉴가 있었고 식당이 엄청 컸어요
Muy buena experiencia, camas comodas, todo limpio, buena comida , lo único fue la señal del internet que no llegaba bien, yo estaba en la novena planta, todo ideal en la habitacion pero cuando quise conectarme costaba que el teléfono y el televisor cogieran la señal de Internet, es mi única queja.
Översätt
Diana Ignat
Bodde på oct. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 22 oct. 2023
Mi sono trovata molto bene che ho allungato il mio soggiorno… Tutto bello, dalla vista alla piscina alla palestra e che dire della spa e ristorante… Fantastico al 9* piano!
Översätt
Gästanvändare
Bodde på oct. 2023
Affärsresenärer
21 recension
5.0/5
Enastående
Publicerades 17 oct. 2023
Increíble ubicación y hotel en perfecto estado. Sin duda repetiría!
Översätt
Andrea Cividanes moreno
Juniorsvit
Bodde på fév. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 19 fév. 2024
Nos ha encantado y súper genial la habitación, era enorme y muy bien equipada
Översätt
Gästanvändare
Bodde på sept. 2023
Par
2 recension
4.7/5
Otroligt
Publicerades 12 sept. 2023
Muy bueno , limpio y bonito
Excelente servíos 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
El bufé muy rico
La piscina hermosa
Översätt
Shelly S
Bodde på août 2024
Familj
1.0/5
Publicerades 14 août 2024
This one star review is to warn people who need good sleep for holiday. BCM night club next to the hotel opening from 11pm to 5am. Lots of noise during midnight. And air con barely worked, more like a noisy fan. BUT staff all very nice and helpful!
Översätt
Svar från boendet: Thank you for your feedback. We apologize for the noise and air conditioning issues. We’re glad you found our staff helpful. We’ll work on these concerns to improve our service. Sincerely, Paula.
sarahfI3436UB
Bodde på juill. 2024
Par
4.0/5
Mycket bra
Publicerades 8 juill. 2024
Was a bit apprehensive about the hotel as we booked last minute. We were on the 9th floor premium room it was lovely and the sea view was lovely. The hotel is lively as it is so close to the strip. Yes there was music coming from some rooms but not late at night we couldn't hear it in our room. There was sometimes corridor noise but nothing that kept us awake. There is a security guard in reception he was friendly and helpful. I wouldn't say this was a 4 star hotel dining area is dated as is reception. Food was nice and plentiful was impressed with roast beef and Yorkshire pudding. The young ones in the hotel were respectful and well behaved the pool area was nice with music again the young ones were well behaved. Room was cleaned everyday and all staff were friendly and helpful. I would stay again.
Översätt
6/10
Svar från boendet: Thank you for your thoughtful review. We're glad to hear that despite your initial apprehensions about booking last minute, you enjoyed your stay in our 9th floor premium room with its lovely sea view. It's great to know that our lively atmosphere and proximity to the strip added to your experience without disturbing your comfort. We're pleased that any noise was minimal and didn't affect your sleep. We appreciate your comments about our friendly and helpful security guard and staff. While we acknowledge your feedback regarding the dated dining area and reception, we're happy you enjoyed the food, especially the roast beef and Yorkshire pudding. It's wonderful to hear that the young guests were respectful and that you enjoyed the pool area. We're also delighted that your room was cleaned daily and that our staff made a positive impression on you. Thank you for considering staying with us again. We look forward to welcoming you back for another enjoyable stay.
Gästanvändare
Bodde på mars 2024
Annat
4.0/5
Mycket bra
Publicerades 11 mars 2024
Our stay at Hotel Samos in Magaluf was generally enjoyable. The services provided were excellent, particularly the exceptional cleaning service. The all-inclusive food and drinks were truly impressive, offering a wide variety of international cuisines and delicious cocktails, including sangria. The pool was spacious with an ample number of sun loungers for guests. They also offered entertaining shows during the day and evening. However, there was one downside - the location of our room. We were initially assigned a room on the first floor with a street view, which proved to be quite noisy. Magaluf is a bustling tourist destination with loud nightclubs and noisy crowds until 3-4 am, making it challenging to get a good night's sleep. Additionally, the room's walls were thin, and we had noisy neighbors during quiet hours between midnight and 8 am, which disrupted our rest. We reported the issue to the hotel reception, and security had to intervene one night due to rowdy guests. In the last two days of our stay, a family with a crying infant nearby also affected our sleep. Unfortunately, we were unlucky with the room assignment. Another aspect I didn't appreciate was the requirement for a deposit for beach towels 40 euros for 2 beach towel and the ironing machine 10 euros plus 2 euro per day. Additionally, there was a 1 euro returnable deposit for each plastic cup at the bar. On a positive note, the bartenders, chefs, and kitchen staff worked hard to ensure everyone's satisfaction. I have also received a birthday card and they offered me a bottle of champagne as a birthday present, which was impressive. Despite the room issues, the overall quality of other services, the location, and the value for the all-inclusive package were satisfactory. I would rate the hotel with 4 stars due to the room-related inconveniences. I definitely recommend Hotel Samos for all inclusive experience, but make sure you get a room with side or sea view at superior floors.
Översätt
6/38
Svar från boendet: Hi Dan, thank you for your helpful detailed feedback. We are pleased that you found your stay enjoyable and loved the food, pools, entertainment and cleanliness of the hotel as well as the staff that always do their best to make our guests’ stay memorable. I’m very sorry that you had an issue with the room. In order to make sure that you have a sea view for your next stay, for example, you can book a sea view room on our website and you will be assigned one of the sea view rooms located on floors 6-9. We hope you’ll come back to see us again soon. Please check our website for benefits and extras when booking directly :) Thank you! José
logan M
Bodde på juin 2024
Par
5.0/5
Enastående
Publicerades 24 juin 2024
The hotel is very very good very modern, all the staff are very friendly and welcoming and the food and drinks are really good as well, Jvan Rubio was very helpful and friendly when our booking had some issues but we got it fixed in the end!, the bar staff as-well are very funny and friendly I would definitely recommend this hotel to anyone!!
Översätt
Svar från boendet: Dear guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our modern hotel, friendly staff, and the quality of our food and drinks. It's great to know that Jvan Rubio was helpful and friendly in resolving your booking issues. We will pass along your kind words to him and our bar staff. We appreciate your recommendation and look forward to welcoming you back in the future! Best regards,