FERGUS Club Europa

Lovely staff, great pools. We stayed for a week in Magnus side. The magnus pool was great, we were close enough and our room was nice. My only complaint regarding the room would be that the door would often stick and needed a good shove to close, however this didn't impact our accommodation. We did have ants at one point, however this was towards the end of our stay. The room itself was large and spacious, with a large balcony and decent space within bathroom. Toiletries supplied by hotel. We explored the resort and did notice that the ground is not flat, however, this didn't impact us on our stay. It may be of note to those who are disabled. The pools are very cold, none are heated in April. This meant that as the weather wasn't the best we didn't do as much swimming, which definitely is the hotels best form of entertainment/facilities. On a lovely warm day, you will be entertained for hours. The bars were moving quickly, and there is always one nearby. There is a cocktail of the day and most common drinks are available. Hot drinks and soft drinks also available on all inclusive. We had no issues getting a sun lounger at any point during our stay. We didn't enjoy the food as it was often very cold, however we went out to eat in peguera. I wouldn't recommend the food, but the drinks were great. Snack bar was good during the day, but again, it was very cold, especially on magnus side. Food was often cold when it was brought out (fresh trays). I did find the entertainment to be ok in the evening, however daytime entertainment and activities could be improved. All staff in the resort are very professional, smart and of a high standard. They all spoke English very well and would go out of their way to help or accommodate guests. The biggest assets to this hotel are the water park pool, magnus swimming facilities and the staff. Well done staff!

We visited August 2024 , family with 4 children grandparent also came . Children ages 7,9,11,15 . There was so much for us all at this hotel . We did upgrade to Magnus and glad we did as we found the other restaurant very busy . Our rooms were immaculate we had pool view . Minibar was re stocked daily with fresh bottles of water and rooms cleaned daily . Pools were clean and water was warm (this was probably due to the 32 degree heat of August). The pool with the slides was great for children and adults and they allowed adults to take children down on laps . There is a kids club we didn’t use it however my boys did use the gaming room for half hour too cool down , they had Xbox ps5 switch in air conditioned room great too cool off . Food was great lots of options different themes snack bar had lots of options pizza pasta burgers chicken nuggets salad self serve drinks . Honestly we all found lots we enjoyed . Ice cream also . Entertained was good although we often went for evening walks down to the town . This is 10mins always strolling . There’s a free bus to the beach and back several times a day. There’s two play parks in the hotel a launderette, honestly there’s everything you could need and more for a fantastic family holiday .

Fab family hotel! So much on offer for the kids, we had a suite overlooking the top pool which was lovely! The bar staff (Luis in particular) and the restaurant staff were all really friendly! Two great pools and only a ten minute walk to the beach.