The Empyrean Cam Ranh Beach Resort recensioner

Location was okay. Staff was not enough but they were friendly. 1 think I feel uncomfortable was, they take all passports and take a picture with their own phone which is wierd...

Beautiful and safe beach, wonderful staff so friendly wherever we went. The restaurants offered a great variety of foods and prices depending on our budget and tastes. The rooms were wonderful and cleaned every day.

Our family stayed here for 2 days. We love to all the new amenities here and especially the beautiful private beach. Services and staff are good. We definitely come back here for relaxing time.

Overall Services Management is terribly time consuming and inexperience from the moment of making reservation on app to check-in reception at hotel. Hotel management is irresponsive to customers questions required for clarification after several attemps by customers and app's customer service agents. Locations are not clearly stated causing confusion to customers. Wheelchair for elderly is missing one foot-resting pedal which caused discomfort to the elderly in stead of supporting! Overall Staffs are quite inexperient and not appropriately trained. No excuses are acceptable.

This hotel is located nearby the airport. Good view from the room

Beautiful view. Room have balcony. Breakfast are delicious.

Everything was great, except this is a resort with only one restaurant. There is only one restaurant and food at the restaurant was terrible. Two local Vietnamese restaurants within walking distance but service there is no good and food is very local. For a good meal you must get taxi and go to other resorts. Such a shame because everything else is so nice! Staff very friendly and accommodating.

The Empyrean hotel is aligned with the Arena resort hotel. It’s the same building and the same rooms, the same swimming, the same everything. Just like in my previous review of Arena hotel, I will mention a very good and clean condition of the hotel and surround, great beach and sea area as well as swimming pool. The biggest disadvantage is a very remote area with no access to the tours and trips and small shops. Need to do everything inside the hotel, it does have a lot of amenities, just that you need to pay for everything.

This is a great spot to stay for a day if you want to be close to the airport. Got in at midnight and left around nine in the morning, so didn’t experience much. But for the price us was convenient and comfortable.

It is a brand new rather large resort. The room was really good and clean. It seems to be rather kid friendly, with a lot of shallow pools, meandering pool-river as well as a kid zone. The breakfast is not bad, but it does get rather crowded. I guess it will be great in a year or so when all buildings are finished and shopping street fully operational, because it is situated in the middle of nowhere and great for 'all inclusive stay in resort', but much less so if you want to explore around. It is super close to the airport which is why we stayed in it in the first place.

There was a communication barrier between me and the hotel staff. Their English is a bit off.

The location is a bit far away. The service is ok. However, the room is full of small dry shells (from tree outside?) near the glass towards the balcony. The biggest issue is the loss of direction to the room. The signs pointing to the rooms aren’t immediately clear ending up going in a merry-go-around manner. The fridge was not powered up when checked in. There were 2 bottles of water that were complimentary but other 2 larger bottles that were not and 2 cans of pepsi scattering on the table. The bathroom was spacey and clean though.

Nice place to go with families and friends .

The hotel looks amazing,very picturesque.It very close to the airport about 8 mins by taxi.However the service could use some improvements.There is a private beach but no beach umbrellas makes no sense to me……add more activities since there is literally nothing else close to the hotel to do.