Novotel Cambridge North

Nice Hotel. Room is nice with modern furniture. Bed was comfortable. The location is a bit far out of the town centre so you need to get a bus or a train . Gym was decent and pool a nice touch. Would stay again.

Very good hotel for the price. Very clean, modern, friendly staff, and has easy access to parking, also not too far from city centre.

The room was clean and tidy. Service was meeting my expectations. Enjoyed the food and health services

Close to Cambridge North Station. Room is big and clean. Easy to walk to the Science Park.

The location is ok where is next to the Cambridge North Station and there is a bus stop nearby the hotel. We could take bus to go to city center. The hotel is quite new, clean and tidy. However the service is bad. First our booking covers the breakfast meals however their system doesn't showed it. We don't know why, even we showed the staff at the Frontdesk staff, she just said no and didn't do anything to check it or correct. Luckily we showed our vouchers to the staff at the restaurant in the morning next day. That staff was very helpful to correct it after we showed our vouchers even though her note from the hotel stated our room not covering the breakfast. Besides, the room service didn't replenish the toilet paper and facial tissue. It just left a little bit of toilet paper and no tissue. There is no phone in the room and we needed reported the issue in the system. Even I went to the Frontdesk and requested to give us the new toilet papers and tissue. The lady staff just keyed in our request and said, "it is ok. We will deliver them several minutes later." However we waited for whole night until next morning. The answer was nothing. We are very disappointed to the worldwide brand hotel with such service.

Really enjoyed a morning pool time with beautiful sunshine!